Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Shopify Flow
Score 8.2 out of 10
N/A
Shopify Flow is used to create custom workflows that automate tasks in an ecommerce store and across apps, without needing to code. It also lets users connect existing apps together to complete more jobs. Typical tasks carried out by Shopify Flow include automating inventory tasks like reordering and restocking, to managing fraud concerns.N/A
TrueContext
Score 9.0 out of 10
N/A
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
$25
per month per license (billed annually)
Pricing
JotformShopify FlowTrueContext
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Essentials
$25
per month per license (billed annually)
Advanced
$45
per month per license (billed annually)
Enterprise
Contact Sales
Volume discounts available
Offerings
Pricing Offerings
JotformShopify FlowTrueContext
Free Trial
YesNoYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformShopify FlowTrueContext
Features
JotformShopify FlowTrueContext
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
163 Ratings
1% below category average
Shopify Flow
-
Ratings
TrueContext
9.0
1 Ratings
12% above category average
Survey templates8.6139 Ratings00 Ratings00 Ratings
Themes7.5147 Ratings00 Ratings00 Ratings
Custom logo/branding7.6153 Ratings00 Ratings9.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
9.0
150 Ratings
6% above category average
Shopify Flow
-
Ratings
TrueContext
9.0
1 Ratings
6% above category average
Changes to live survey9.1126 Ratings00 Ratings9.01 Ratings
Question design help9.1124 Ratings00 Ratings9.01 Ratings
Multiple question types8.7147 Ratings00 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.4
126 Ratings
12% above category average
Shopify Flow
-
Ratings
TrueContext
9.0
1 Ratings
8% above category average
Survey logic flexibility9.4126 Ratings00 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.3
153 Ratings
3% above category average
Shopify Flow
-
Ratings
TrueContext
9.0
1 Ratings
11% above category average
Response tracking8.0144 Ratings00 Ratings9.01 Ratings
Data export9.0146 Ratings00 Ratings9.01 Ratings
Standard reports7.8132 Ratings00 Ratings9.01 Ratings
Custom reports8.2124 Ratings00 Ratings9.01 Ratings
Analytics8.6114 Ratings00 Ratings9.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.1
127 Ratings
5% above category average
Shopify Flow
-
Ratings
TrueContext
9.0
1 Ratings
4% above category average
Access controls9.1123 Ratings00 Ratings9.01 Ratings
Compliance9.1116 Ratings00 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.1
96 Ratings
0% above category average
Shopify Flow
-
Ratings
TrueContext
9.0
1 Ratings
11% above category average
Vendor-offered crowdsourcing7.275 Ratings00 Ratings00 Ratings
Respondent restrictions9.096 Ratings00 Ratings9.01 Ratings
Best Alternatives
JotformShopify FlowTrueContext
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Stackby
Stackby
Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
CMW Platform
CMW Platform
Score 9.1 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
CMW Platform
CMW Platform
Score 9.1 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
JotformShopify FlowTrueContext
Likelihood to Recommend
7.7
(182 ratings)
10.0
(1 ratings)
8.2
(5 ratings)
Likelihood to Renew
9.4
(7 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
8.0
(128 ratings)
-
(0 ratings)
10.0
(2 ratings)
Support Rating
7.4
(81 ratings)
-
(0 ratings)
8.7
(3 ratings)
Implementation Rating
8.9
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
JotformShopify FlowTrueContext
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Shopify
Automatically highlights and holds potentially fraudulent orders:        - Based on the order risk level analyzed by Shopify (low, medium or high), Shopify Flow then interprets different actions to proceed with. Sending real-time alert emails based on the event conditions to designated teams.
Read full review
TrueContext Corporation
Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Shopify
  • Review high-risk orders before capturing payment.
  • Automate product inventory management
  • Automate notices to eCommerce operations for special events such as sharp increase of product reviews crossing a threshold
Read full review
TrueContext Corporation
  • Conditional logic
  • Linking to data sources
  • Integration to Salesforce and ServiceMax
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Shopify
  • User permissions are not granular. A user can get full access to read and write or none.
  • The event change log records minimum information and does not last for more than 72 hours in Shopify.
Read full review
TrueContext Corporation
  • Limitations to form formatting
  • Need more data source integrations
  • All of the different components need to synchronize automatically and more often.
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Shopify
No answers on this topic
TrueContext Corporation
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Shopify
No answers on this topic
TrueContext Corporation
As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Shopify
No answers on this topic
TrueContext Corporation
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Shopify
No answers on this topic
TrueContext Corporation
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Shopify
In my experience, Shopify Flow is very easy to use. It is free if you have a Shopify Plus license. At this time of writing, Shopify Flow can already integrate with some 3rd party apps and more is coming. I think there is high growth potential for Shopify Flow.
Read full review
TrueContext Corporation
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Shopify
  • Saving customer service team 15 hours monthly
  • Reduce inventory backfill issues to 0
  • Reducing fraud orders by 80%
Read full review
TrueContext Corporation
  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

TrueContext Screenshots

Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations