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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joule

    Score8 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A

    OpenText Magellan

    Score9 out of 10
    N/AOpenText Magellan Analytics Suite leverages a comprehensive set of data analytics software to identify patterns, relationships and trends through data visualizations and interactive dashboards.N/A
    Pricing
    JouleOpenText Magellan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JouleOpenText Magellan
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.—
    More Pricing Information
    Community Pulse
    JouleOpenText Magellan
    Considered Both Products
    SAP
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    111 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    77 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    103 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    74%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    76%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    JouleOpenText Magellan
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    7.0
    2 Ratings
    15% below category average
    Customizable dashboards00 Ratings7.02 Ratings
    Report Formatting Templates00 Ratings7.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    8.3
    3 Ratings
    4% above category average
    Drill-down analysis00 Ratings8.03 Ratings
    Formatting capabilities00 Ratings8.03 Ratings
    Integration with R or other statistical packages00 Ratings9.01 Ratings
    Report sharing and collaboration00 Ratings8.02 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    8.3
    2 Ratings
    1% above category average
    Publish to Web00 Ratings8.02 Ratings
    Publish to PDF00 Ratings8.02 Ratings
    Report Versioning00 Ratings9.02 Ratings
    Report Delivery Scheduling00 Ratings8.02 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    8.0
    1 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.01 Ratings
    Predictive Analytics00 Ratings7.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    9.0
    2 Ratings
    6% above category average
    Role-Based Security Model00 Ratings9.02 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.02 Ratings
    Single Sign-On (SSO)00 Ratings9.02 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    7.0
    2 Ratings
    10% below category average
    Responsive Design for Web Access00 Ratings7.02 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.02 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Joule and OpenText Magellan
    Feature
    Joule
    -
    Ratings
    OpenText Magellan
    6.2
    1 Ratings
    22% below category average
    REST API00 Ratings5.01 Ratings
    Javascript API00 Ratings9.01 Ratings
    Java API00 Ratings5.01 Ratings
    Themeable User Interface (UI)00 Ratings7.01 Ratings
    Customizable Platform (Open Source)00 Ratings5.01 Ratings
    Best Alternatives
    JouleOpenText Magellan
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JouleOpenText Magellan
    Likelihood to Recommend
    7.7
    (110 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    3.9
    (9 ratings)
    Usability
    8.1
    (108 ratings)
    9.0
    (1 ratings)
    Availability
    6.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (4 ratings)
    9.0
    (2 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (8 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (8 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JouleOpenText Magellan
    Likelihood to Recommend
    SAP
    Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
    Read full review
    OpenText
    If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
    Read full review
    Pros
    SAP
    • Users can prompt Joule to create business partners in MDG.
    • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
    • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
    • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
    Incentivized
    Read full review
    OpenText
    • The report outputs can vary across different types such as HTML, PDF, and Excel
    • Their open source offering is very sufficient
    • There are great boards and blogs for developers and engineers to expand and use their features.
    • The people from the company that I've worked with are professional and courteous.
    Incentivized
    Read full review
    Cons
    SAP
    • In SuccessFactors Joule should have more tools out of the box.
    • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
    • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
    Incentivized
    Read full review
    OpenText
    • The documentation on all the available features, but most importantly on the scripting side, can be improved
    • The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
    • The server portal needs to provide better tools
    • More integration is needed with other OpenText products
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
    Incentivized
    Read full review
    OpenText
    I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
    Incentivized
    Read full review
    Usability
    SAP
    I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
    Incentivized
    Read full review
    OpenText
    It is quite intuitive to use. It is fit specifically for doing sentiment, emotion, and intention analysis as well as text classification and text summarization. I would have given 10 if it is fit for the purpose of doing image processing and analysis as well. There is a huge market to analyze video and image data.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    SAP
    SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    SAP
    Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
    Incentivized
    Read full review
    OpenText
    Always there on the front and backend for us and the client.
    Read full review
    Implementation Rating
    SAP
    Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    SAP
    Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
    Incentivized
    Read full review
    OpenText
    It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
    Read full review
    Scalability
    SAP
    Yes as sap is used widely across organisation
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    SAP
    • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
    • Facilitate effortless information access, since it allows us to search and receive instant responses.
    • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
    Incentivized
    Read full review
    OpenText
    • Actuate can handle 50 to 60 sub reports inside a report very well.
    • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
    Read full review
    ScreenShots

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.

    OpenText Magellan Screenshots

    Screenshot of A Magellan BI & Reporting dashboard that an individual can interact with and personalize to their needs, such as changing chart types or computations.Screenshot of Magellan Data Discovery provides a Smart User Interface, designed to equip new users and users seeking a more streamlined set of features for insightsScreenshot of Magellan Data Discovery provides an Advanced User Interface that allows data analytics pros to leverage its breadth of sophisticated capabilities for insightsScreenshot of Magellan Text Mining insights can be displayed within easy-to-use dashboards.Screenshot of Data scientists can create visualizations within the Magellan Notebook and see it dynamically update as they write changes to it.