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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joule

    Score8 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A

    People.ai

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation. Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and…N/A
    Pricing
    JoulePeople.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JoulePeople.ai
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.—
    More Pricing Information
    Community Pulse
    JoulePeople.ai
    Considered Both Products
    SAP
    No answer on this topic
    People.ai, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    111 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    77 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    103 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    74%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    76%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Best Alternatives
    JoulePeople.ai
    Small Businesses
    No answers on this topic
    HubSpot Data Hub
    Score8.2 out of 10
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Clari (legacy product)
    Score8.2 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    Clari (legacy product)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoulePeople.ai
    Likelihood to Recommend
    7.7
    (110 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (108 ratings)
    -
    (0 ratings)
    Availability
    6.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (4 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JoulePeople.ai
    Likelihood to Recommend
    SAP
    Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
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    People.ai, Inc.
    I've been using People.ai for a bit now, and I've been consistently impressed. I use it to track how my team is doing, how my clients are doing, and how I'm doing. I can create custom dashboards with any metric I want to see. I can set goals, and they'll track my progress towards those goals. I can set up competitions between my team, and they'll tell me who's winning and who's losing. You can share these dashboards with your team, which means that everyone can see how everyone else is doing.
    Incentivized
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    Pros
    SAP
    • Users can prompt Joule to create business partners in MDG.
    • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
    • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
    • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
    Incentivized
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    People.ai, Inc.
    • Their Deal Room presents times when you are multi-threaded, engaged with executives, and have an upcoming meeting scheduled rather than stalking your reps calendar and salesforce activities.
    • They allow you to create areas performance dashboard with custom KPIs you want to measure
    Incentivized
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    Cons
    SAP
    • In SuccessFactors Joule should have more tools out of the box.
    • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
    • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
    Incentivized
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    People.ai, Inc.
    • People.ai has a robust platform, however, this requires sales reps to log into one more platform and the People.ai platform is not customizable for selecting what can be viewed by users. If People.ai were to make the features in their platform available in Salesforce it would be a huge win for leveraging the data they aggregate. Hoping an API will soon be on the Roadmap
    • Time Spent. People.ai uses some logic to attribute values on the "time spent" on the activities being captured. They did improve their meeting aggregations so that they were not "double counting" time when multiple meetings were booked in the same time slot for a rep. Email time spent still seems to have some errors as the time spent on emails can show in excess of the weekly working hours of the reps.
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    Likelihood to Renew
    SAP
    As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
    Incentivized
    Read full review
    People.ai, Inc.
    No answers on this topic
    Usability
    SAP
    I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
    Incentivized
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    People.ai, Inc.
    No answers on this topic
    Reliability and Availability
    SAP
    as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
    Incentivized
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    People.ai, Inc.
    No answers on this topic
    Performance
    SAP
    SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
    Incentivized
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    People.ai, Inc.
    No answers on this topic
    Support Rating
    SAP
    Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
    Incentivized
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    People.ai, Inc.
    No answers on this topic
    Implementation Rating
    SAP
    Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
    Incentivized
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    People.ai, Inc.
    No answers on this topic
    Alternatives Considered
    SAP
    Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
    Incentivized
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    People.ai, Inc.
    The easiest comparison would be to email automation vendors like a SalesLoft, Outreach, or Groove. But People.ai doesn't have a template email send like a sequence or cadence feature you would find with them. It is more of a compliment to the email automation vendors than a competitor in my opinion. We want our SDRs to have the ability run sizable outbound campaigns so they still use Outreach. However, we deactivated the Outreach activity sync and run activity syncing through People.ai. If someone gets added into the email CC, People.ai will grab that person and create them as a contact against the matching Salesforce account. For our Sales reps, we want them to have the ability to track opens, link clicks, and send templated emails so we have them use Groove. Again, we deactivated the Salesforce sync and use People.ai syncing. This is a great way to automate the pain away from creating Opportunity Contact Roles and create all relevant contacts in Salesforce from CC's on emails to people added last minute on a calendar invite. My favorite part is how it ingests data directly from Google and doesn't allow a Sales Rep to not to sync an activity to Salesforce, it happens automagically
    Incentivized
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    Scalability
    SAP
    Yes as sap is used widely across organisation
    Incentivized
    Read full review
    People.ai, Inc.
    No answers on this topic
    Return on Investment
    SAP
    • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
    • Facilitate effortless information access, since it allows us to search and receive instant responses.
    • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
    Incentivized
    Read full review
    People.ai, Inc.
    • Time back for the whole team. We don't log calls anymore, we just work.
    • Great insight into who on your team may be wasting time with low-impact customers. This is near impossible to measure without this tool.
    • Marketing data is always current so we email the right people vs relying on my teams (Sales, Marketing, anyone) to be data stewards.
    Incentivized
    Read full review
    ScreenShots

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.

    People.ai Screenshots

    Product screenshotProduct screenshotProduct screenshot