People.ai will change the game for you
Benjamin Sternsmith | TrustRadius Reviewer
November 09, 2018

People.ai will change the game for you

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with People.ai

People.ai is plugged into every customer-facing role we have at Lyft Business. It allows us to automatically log/monitor our client interactions and meetings without any extra effort. Folks just work in email/calendar like they always do and People.ai does the rest. We also auto-create contacts in our CRM automatically for Marketing to harness for B2B outreach efforts.
  • Automatic logging, zero touch
  • Great analytics to help coach your team (high and low performers)
  • Tells you exactly what brands your team is spending their time on
  • I'd like to see more email publishing
  • I'd like to see it help us with our account plans so we can set up "custom lists" to track progress on focus accounts
  • Time back for the whole team. We don't log calls anymore, we just work.
  • Great insight into who on your team may be wasting time with low-impact customers. This is near impossible to measure without this tool.
  • Marketing data is always current so we email the right people vs relying on my teams (Sales, Marketing, anyone) to be data stewards.
I haven't seen anything like it
Activity reports (many different kinds). Time spent reports. Leaderboards for all that. The reports meet most of my needs
Well suited for face-paced, B2B selling/Account Management teams. Great for B2B marketers to not have to rely on the revenue team to "log their activity in salesforce". Not well suited for a pure reporting tool. Their out-of-the-box reports are powerful but limited to certain parameters.

People.ai Feature Ratings

Contact information
10
Company information
9
Salesforce integration
10
Data hygiene
9
Automatic data refresh
10