J.P. Morgan Payments vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
J.P. Morgan Payments
Score 7.7 out of 10
N/A
J.P. Morgan Payments now integrates the functionality of WePay, a payment processing and mobile point-of-sale (mpos) software solution. WePay was acquired by Chase in 2017.N/A
SAP Commerce Cloud
Score 8.2 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
J.P. Morgan PaymentsSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
J.P. Morgan PaymentsSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
J.P. Morgan PaymentsSAP Commerce Cloud
Features
J.P. Morgan PaymentsSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
J.P. Morgan Payments
-
Ratings
SAP Commerce Cloud
8.0
99 Ratings
3% above category average
Product catalog & listings00 Ratings8.695 Ratings
Product management00 Ratings8.495 Ratings
Bulk product upload00 Ratings8.191 Ratings
Branding00 Ratings8.088 Ratings
Mobile storefront00 Ratings7.489 Ratings
Product variations00 Ratings8.288 Ratings
Website integration00 Ratings8.593 Ratings
Visual customization00 Ratings7.990 Ratings
CMS00 Ratings7.090 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
J.P. Morgan Payments
-
Ratings
SAP Commerce Cloud
8.3
91 Ratings
9% above category average
Abandoned cart recovery00 Ratings8.014 Ratings
Checkout user experience00 Ratings8.590 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
J.P. Morgan Payments
-
Ratings
SAP Commerce Cloud
7.8
79 Ratings
7% below category average
eCommerce security00 Ratings7.879 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
J.P. Morgan Payments
-
Ratings
SAP Commerce Cloud
8.1
90 Ratings
5% above category average
Promotions & discounts00 Ratings8.485 Ratings
Personalized recommendations00 Ratings8.182 Ratings
SEO00 Ratings7.879 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
J.P. Morgan Payments
-
Ratings
SAP Commerce Cloud
8.3
90 Ratings
3% above category average
Multi-site management00 Ratings8.285 Ratings
Order processing00 Ratings8.587 Ratings
Inventory management00 Ratings8.580 Ratings
Shipping00 Ratings8.180 Ratings
Custom functionality00 Ratings8.085 Ratings
Best Alternatives
J.P. Morgan PaymentsSAP Commerce Cloud
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
Adyen
Adyen
Score 8.7 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
J.P. Morgan PaymentsSAP Commerce Cloud
Likelihood to Recommend
7.0
(8 ratings)
8.1
(91 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(4 ratings)
Usability
-
(0 ratings)
7.8
(25 ratings)
Support Rating
-
(0 ratings)
7.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.6
(48 ratings)
Product Scalability
-
(0 ratings)
9.6
(48 ratings)
User Testimonials
J.P. Morgan PaymentsSAP Commerce Cloud
Likelihood to Recommend
JPMorgan Chase & Co.
It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
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SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Pros
JPMorgan Chase & Co.
  • Easy for new users to set up a WePay account.
  • Easy and quick for users with WePay accounts to make donations.
  • Fairly quick payouts to organizations who receive donations through our platform.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
JPMorgan Chase & Co.
  • Admin reporting could be improved
  • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
  • Difficult to give switch the admin role after it has already been assigned
  • No credit card swipers
  • Only way to process a transaction is directly through the website
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
JPMorgan Chase & Co.
No answers on this topic
SAP
SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
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Usability
JPMorgan Chase & Co.
No answers on this topic
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Support Rating
JPMorgan Chase & Co.
No answers on this topic
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
JPMorgan Chase & Co.
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
JPMorgan Chase & Co.
PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
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SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
JPMorgan Chase & Co.
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
JPMorgan Chase & Co.
  • Cuts down on sales time because Wepay does the approval instantly
  • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts