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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JRNI

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

    $19.95

    per month

    YouCanBookMe

    Score9.6 out of 10
    N/AYouCanBook.me is appointment scheduling software from the UK company of the same name.

    $0

    (free with one calendar connection and one booking page)

    Pricing
    JRNIYouCanBookMe
    Editions & Modules
    No answers on this topic
    Individual
    $9
    per month
    Professional
    $13
    per month
    Teams
    $18
    per month per member
    Offerings
    Pricing Offerings
    JRNIYouCanBookMe
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.10% discount available for annual pricing, and 20% discount for 2-year pricing. Special discounts available for educators.
    More Pricing Information
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    JRNIYouCanBookMe
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    Square Appointments
    Score10 out of 10
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    Chili Piper
    Score8.8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    JRNIYouCanBookMe
    Likelihood to Recommend
    8.2
    (7 ratings)
    8.5
    (9 ratings)
    Likelihood to Renew
    8.8
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JRNIYouCanBookMe
    Likelihood to Recommend
    JRNI
    If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
    Incentivized
    Read full review
    YouCanBookMe
    Youcanbook.me is great for small businesses or for self-employed professionals who need an easy-to-use and cost-effective solution for handling large numbers of clients. It's great for eliminating inconvenient miscommunication and tedious back-to-back emails in order to set a proper date and/or meeting details. However, if you need a more sophisticated system that fits into your company's IT procedures and carries sensitive data, an in house solution would fit best.
    Read full review
    Pros
    JRNI
    • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
    • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
    • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
    Read full review
    YouCanBookMe
    • One really helpful feature of YouCanBook.Me for our organization is that everyone can see appointment times in their own time zone. We frequently schedule interviews with applicants nationwide, as well as communicating with team members located in 32 different countries, so this has really simplified scheduling.
    • We rely heavily on Google Calendar for staff scheduling, so it is great that YouCanBook.Me can sync your availability straight from your calendar as well as automatically adding meetings to your calendar when they are booked.
    • We use YouCanBook.Me to schedule follow-up calls with people we meet at conferences and other recruiting events. It's really simple to have someone sign up for a call, and this has been a really effective tool for us to stay in communication with prospects.
    Incentivized
    Read full review
    Cons
    JRNI
    • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
    Read full review
    YouCanBookMe
    • I don't like the generic email invite to a Zoom meeting it sends out. Once I get the date sent to me in my email, I have to cancel the meeting and re-set the meeting with my own personalized Zoom Invite. Sometimes that is confusing for the prospect. However, now that I write this...I see an article on the web site about creating a unique Zoom meeting invite. I will have to check that out.
    • I set my work days as 9:30 a.m.-5:30 p.m. but on the calendar it shows a time available at 6 p.m. My last appointment should be listed as 5 p.m., as my appointments are in 30-minute increments and I leave at 5:30 p.m. So that is confusing and resulted in a few appointments booked when I am not actually working.
    • I book demos for a coworker, and if he is busy in another meeting, I have to block it off in my calendar as "Jack is Busy" so that prospects won't pick a time that is not available for Jack. I wish there was a way I could link his Outlook calendar to my YouCanBook.Me. Perhaps there is, but I am unaware of it.
    Incentivized
    Read full review
    Likelihood to Renew
    JRNI
    Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
    Read full review
    YouCanBookMe
    No answers on this topic
    Usability
    JRNI
    It would have been 10 were it not for some feedback from clients re multiple bookings.
    Read full review
    YouCanBookMe
    No answers on this topic
    Alternatives Considered
    JRNI
    JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
    Incentivized
    Read full review
    YouCanBookMe
    YouCanBook.Me allows fuller messaging in addition to appointments. Calendly is more minimalist than YouCanBook.Me. I prefer having more control over the look and feel, and functionality than it offers.
    Incentivized
    Read full review
    Scalability
    JRNI
    It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
    Read full review
    YouCanBookMe
    No answers on this topic
    Return on Investment
    JRNI
    • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
    • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
    • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
    • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
    Read full review
    YouCanBookMe
    • It's helped our Professional Services Team immensely. Although we don't have numbers as far as an ROI, we use it daily across our whole team of 8 project managers.
    • We also use youcanbook.me to schedule in interviews with our 20+ researchers who are moderating sessions. Our admin team also uses youcanbook.me to allow our employees to schedule our weekly massages.
    Incentivized
    Read full review
    ScreenShots

    YouCanBookMe Screenshots

    Screenshot of an example appointment, in YouCanBookMe.Screenshot of A customized booking page. Users can create a unique scheduling experience with multiple display options and customizable notifications.Screenshot of YouCanBookMe's security features.Screenshot of an example of YouCanBookMe's automations, including automated video links, CRM updates, reminders, follow-ups and no-show tracking.Screenshot of an example booking experience, on a mobile device.Screenshot of YouCanBookMe's customer support team.