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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Justworks

    Score7.2 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    OnShift

    Score5.8 out of 10
    N/AOnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A
    Pricing
    JustworksOnShift
    Editions & Modules
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    JustworksOnShift
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JustworksOnShift
    Considered Both Products
    Justworks
    No answer on this topic
    OnShift
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    JustworksOnShift
    Small Businesses
    ADP TotalSource
    Score7.3 out of 10
    No answers on this topic
    Medium-sized Companies
    ADP TotalSource
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JustworksOnShift
    Likelihood to Recommend
    4.5
    (58 ratings)
    8.9
    (5 ratings)
    Usability
    4.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (8 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JustworksOnShift
    Likelihood to Recommend
    Justworks
    Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
    Incentivized
    Read full review
    OnShift
    OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
    Incentivized
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    Pros
    Justworks
    • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
    • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
    • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
    Incentivized
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    OnShift
    • Scheduling - ease of creating, managing, modifying schedules.
    • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
    • Communicate to employees regarding open shifts, share open shifts with staff.
    • Send mass texts to employees as needed.
    Incentivized
    Read full review
    Cons
    Justworks
    • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
    • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
    • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
    Incentivized
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    OnShift
    • Problems with app permission
    • Could be more robust
    Read full review
    Usability
    Justworks
    Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
    Incentivized
    Read full review
    OnShift
    No answers on this topic
    Support Rating
    Justworks
    Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
    Incentivized
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    OnShift
    OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
    Incentivized
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    Alternatives Considered
    Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
    Incentivized
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    OnShift
    Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
    Incentivized
    Read full review
    Return on Investment
    Justworks
    • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
    • Dealmaker for great hires!
    • Financial security for their families!
    • Compliance management.
    Incentivized
    Read full review
    OnShift
    • Major the performance of the agents.
    • Easily communicating with employees regarding open shifts
    • Calculating the payroll of every one of the organization
    Incentivized
    Read full review
    ScreenShots

    Justworks Screenshots

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