Likelihood to Recommend Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
Lonnie deMarco HR Operations Advisor / Fractional HR / Talent Aquisition
Read full review SAP HR can be well suited for global companies with operations in multiple countries. The Payroll module needs to be limited to one instance per country, otherwise trying to maintain multiple countries on the same instance is too complicated. I would not recommend using SAP HR and Payroll for smaller companies because the total cost of ownership and the lack of flexibility will make it unfeasible. There are many cloud-based options now a days available that would fit better for this type of scenario.
Read full review Pros Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier. Read full review It’s easy to use The layout is organized It is reliable Read full review Cons JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual. When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately. JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment. Read full review The interface and graphic look and feel are not very modern. Provide more intuitive and easier screens and functionality - Too many scroll bars. Make messages back to users more descriptive. Read full review Support Rating Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Read full review Alternatives Considered Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
Read full review SAP is very intuitive to use and allows us to achieve our goals.
Read full review Return on Investment We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first. Dealmaker for great hires! Financial security for their families! Compliance management. Read full review SAP HR is suited for large companies with a sufficient budget. Small budgets will not be able to cover the expensive licensing, technical personnel and consultants required of an SAP installation. In regards to the total cost of ownership, my ROI experience has been that by replacing SAP HR modules with cloud solutions we have been able to reduce the cost up to 60% while modernizing our systems and improving the employee experience. I would encourage decision makers to look for cloud-based alternatives with a robust system integration, before believing that supporting every area of HR with a single SAP installation is a good long-term strategy. Having SAP HR as the core integrated to best-in-class cloud-based systems is a very valid and effective system strategy. Read full review ScreenShots