Kajabi vs. Timely Booking and Client Management Software

I wouldn't recommend Kajabi for someone that's starting to figure out what their product is going to be and who is the target audience. While one could argue the starting price point isn't high compared to having a brick and mortar store, it's also not practical pay between $100-$200 a month while the business figures out their offer. Kajabi is better suited for someone who has already tested their product, specifically courses, and can start selling it relatively soon after launching their Kajabi site. While Kajabi has come out with a coaching and community products, those are still in their infancy. The strength of Kajabi is in their course content delivery supported by the ability to have a simple website and email marketing system in the same platform.

Incentivized

I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.

Incentivized

• With a featured button as opposed to just a hyperlink, it is incredibly simple to link to a page within an email.
• The marketing strategy's functionality and the ability to customize emails allow me to communicate with every client.
• Course creator to create digital products from your content.

Incentivized

• Integration with Google Calendar allows avoiding double ups
• Automatic appointment bookings with SMS reminders
• Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
• Multiple Staff Members to be booked
• Facebook Integration, allows people to book from Facebook

Incentivized

• The inbuilt themes are excellent but sometimes a small change is required to improve it - that then requires a code change which must then be reapplied if Kajabi issue an upgrade.
• Once you get the "hang" of it, Kajabi is a very powerful platform. But it does take an investment of time. Kajabi also has a best-practice way of doing things and I feel that it is worth paying for skilled support to get through the setup quickly.

Incentivized

• UI/UX
• Cloud based system
• Has to be more customer friendly

Incentivized

We are committed to it and once we get "really good" at using it, I think it is a excellent platform and links well to Hubspot. At present, we are still just barely scratching the surface with our use of its features

Incentivized

Kajabi is very usable. But it is complex and if you haven't used it for a few weeks you have to remind yourself how to do things. It is very important to treat it like any major system and be very disciplined about how you file things and name documents

Incentivized

The Kajabi Support people are helpful, fast and knowledgeable. I usually call in a panic - because I have lost something, messed something or am on a deadline. Sometimes we speak, or we do a chat. Always my angst is eliminated. I often thank the person for being "so patient" with me. LOL

Incentivized

These platforms are big complex pieces of software. Mor recently - Kajabi provides a done for you example which you can borrow and customise - but those were not available when we started.

Incentivized

ClickFunnels is a great tool for funnel automation, landing pages, and lead generation but when it comes to product delivery for content creators it lacks functionality as it reality it was not meant for that purpose. Originally, we used ClickFunnels for our funnels but we found out that we could do exactly the same with Kajabi, so we migrated all of our funnels to Kajabi

Incentivized

Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.

Incentivized

• When we used Kajabi to launch new programs we achieved the ROI of our monthly investment each time.
• With Kajabi, the ability to offer old programs that have been offered in the past is easy to present to one-off customers or when not in a launch series.

Incentivized

• Bragging rights, yes. Always cool to tell how automated your business is.
• ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
• Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
• No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.

Incentivized