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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keap

    Score6.2 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Personio

    Score9 out of 10
    N/APersonio is presented as an all-in-one HR software for small and medium-sized companies from the company of the same name based in Munich. The platform supports applicant tracking, workforce management features (e.g. attendance tracking, leave management) with employee self-service, as well as support for HR workflows, and employee performance review.N/A
    Pricing
    KeapPersonio
    Editions & Modules
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    KeapPersonio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans with 1 user and 500 contacts. The price is $30.00 for each additional user.—
    More Pricing Information
    Community Pulse
    KeapPersonio
    Considered Both Products
    Thryv
    No answer on this topic
    Personio
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    74 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    73 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    74 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    66 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    KeapPersonio
    CRM Project Management
    Comparison of CRM Project Management features of Keap and Personio
    Feature
    Keap
    7.7
    29 Ratings
    7% below category average
    Personio
    -
    Ratings
    Task management8.820 Ratings00 Ratings
    Billing and invoicing management7.416 Ratings00 Ratings
    Reporting7.127 Ratings00 Ratings
    Automated CRM activity logging6.41 Ratings00 Ratings
    Sales pipeline management9.11 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Keap and Personio
    Feature
    Keap
    5.9
    152 Ratings
    28% below category average
    Personio
    -
    Ratings
    WYSIWYG email editor9.050 Ratings00 Ratings
    Dynamic content8.947 Ratings00 Ratings
    Landing pages4.0136 Ratings00 Ratings
    A/B testing6.410 Ratings00 Ratings
    Mobile optimization4.5126 Ratings00 Ratings
    Email deliverability reporting4.5151 Ratings00 Ratings
    List management4.5149 Ratings00 Ratings
    Triggered drip sequences9.049 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Keap and Personio
    Feature
    Keap
    5.5
    153 Ratings
    29% below category average
    Personio
    -
    Ratings
    Lead nurturing automation5.0148 Ratings00 Ratings
    Lead scoring and grading4.0130 Ratings00 Ratings
    Data quality management4.5131 Ratings00 Ratings
    Automated sales alerts and tasks5.0140 Ratings00 Ratings
    Automated follow-ups9.11 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Keap and Personio
    Feature
    Keap
    8.0
    90 Ratings
    10% above category average
    Personio
    -
    Ratings
    Calendaring9.089 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Keap and Personio
    Feature
    Keap
    6.4
    150 Ratings
    6% below category average
    Personio
    -
    Ratings
    Dashboards7.255 Ratings00 Ratings
    Standard reports4.0146 Ratings00 Ratings
    Custom reports8.0137 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Keap and Personio
    Feature
    Keap
    5.7
    144 Ratings
    25% below category average
    Personio
    -
    Ratings
    API8.0127 Ratings00 Ratings
    Role-based workflow & approvals4.5110 Ratings00 Ratings
    Customizability5.0140 Ratings00 Ratings
    Third-party software integrations7.31 Ratings00 Ratings
    Mobile app for sales & marketing automation5.51 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    9.6
    2 Ratings
    16% above category average
    Employee demographic data00 Ratings10.02 Ratings
    Employment history00 Ratings10.02 Ratings
    Job profiles and administration00 Ratings10.02 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.02 Ratings
    Organizational charting00 Ratings10.02 Ratings
    Organization and location management00 Ratings10.02 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings10.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    7.9
    2 Ratings
    4% below category average
    Pay calculation00 Ratings9.02 Ratings
    Support for external payroll vendors00 Ratings7.02 Ratings
    Off-cycle/On-Demand payment00 Ratings8.02 Ratings
    Benefit plan administration00 Ratings8.02 Ratings
    Direct deposit files00 Ratings8.02 Ratings
    Salary revision and increment management00 Ratings6.02 Ratings
    Reimbursement management00 Ratings9.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    10.0
    2 Ratings
    19% above category average
    Approval workflow00 Ratings10.02 Ratings
    Balance details00 Ratings10.02 Ratings
    Annual carry-forward and encashment00 Ratings10.02 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    10.0
    2 Ratings
    19% above category average
    View and generate pay and benefit information00 Ratings10.02 Ratings
    Update personal information00 Ratings10.02 Ratings
    View company policy documentation00 Ratings10.02 Ratings
    Employee recognition00 Ratings10.02 Ratings
    View job history00 Ratings10.02 Ratings
    Asset Management
    Comparison of Asset Management features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    10.0
    2 Ratings
    22% above category average
    Tracking of all physical assets00 Ratings10.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    10.0
    2 Ratings
    27% above category average
    Report builder00 Ratings10.02 Ratings
    Pre-built reports00 Ratings10.02 Ratings
    Ability to combine HR data with external data00 Ratings10.02 Ratings
    Onboarding
    Comparison of Onboarding features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    9.0
    2 Ratings
    11% above category average
    New hire portal00 Ratings9.02 Ratings
    Manager tracking tools00 Ratings9.02 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    9.0
    2 Ratings
    10% above category average
    Corporate goal setting00 Ratings9.02 Ratings
    Individual goal setting00 Ratings9.02 Ratings
    Line-of sight-visibility00 Ratings9.02 Ratings
    Performance tracking00 Ratings9.02 Ratings
    Performance Management
    Comparison of Performance Management features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    9.0
    2 Ratings
    12% above category average
    Performance plans00 Ratings10.02 Ratings
    Performance improvement plans00 Ratings7.02 Ratings
    Review status tracking00 Ratings9.02 Ratings
    Review reminders00 Ratings10.02 Ratings
    Multiple review frequency00 Ratings9.02 Ratings
    Succession Planning
    Comparison of Succession Planning features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    5.5
    2 Ratings
    36% below category average
    Create succession plans/pools00 Ratings7.02 Ratings
    Candidate ranking00 Ratings5.02 Ratings
    Candidate search00 Ratings5.02 Ratings
    Candidate development00 Ratings5.02 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Keap and Personio
    Feature
    Keap
    -
    Ratings
    Personio
    8.7
    2 Ratings
    9% above category average
    Job Requisition Management00 Ratings6.02 Ratings
    Company Website Posting00 Ratings10.02 Ratings
    Publish to Social Media00 Ratings10.02 Ratings
    Job Search Site Posting00 Ratings10.02 Ratings
    Duplicate Candidate Prevention00 Ratings7.02 Ratings
    Applicant Tracking00 Ratings9.02 Ratings
    Notifications and Alerts00 Ratings9.02 Ratings
    Best Alternatives
    KeapPersonio
    Small Businesses
    SharpSpring (discontinued)
    Score8 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeapPersonio
    Likelihood to Recommend
    5.3
    (210 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (40 ratings)
    -
    (0 ratings)
    Usability
    5.2
    (28 ratings)
    9.0
    (1 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (26 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (8 ratings)
    -
    (0 ratings)
    Configurability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KeapPersonio
    Likelihood to Recommend
    Thryv
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    Personio
    If you are an SMB or generally just a startup, Personio is a no-brainer for its intuitiveness and easy-to-get-started approach. Employees truly enjoy the UI and possibility to get an easy overview of its own data, not to mention processes to apply for vacations and absence etc. Absolutely recommended if your main focus for the new HR system is directed towards your employees.
    Incentivized
    Read full review
    Pros
    Thryv
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    Personio
    • Allows automatic posting of job offers on different sites and portals to find the perfect candidates for available vacancies.
    • It has employee tracking tools, such as attendance and absence tracking, as well as time monitoring of working hours and overtime.
    • Payroll management is very complete and is done quickly and almost automatically, as it enters hours worked, overtime and absences, with an accurate calculation to avoid errors.
    Incentivized
    Read full review
    Cons
    Thryv
    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review
    Personio
    • From administrative POV, there were indication that some integrations to salarysystems in other countries was lacking
    Incentivized
    Read full review
    Likelihood to Renew
    Thryv
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    Personio
    No answers on this topic
    Usability
    Thryv
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
    Read full review
    Personio
    Personio is an established HCM provider - for good reasons. In particular, for employees and managers, Personio is easy to use and allows for managers and employees to truly focus on what matters, in a modern and flexible way. There are certain points that could be improved in the overall administration of the system, in particular when it comes to integrations and old techstack - but this is the case really for all historical HCM providers. Personio is a solid tool and certainly recommended.
    Incentivized
    Read full review
    Reliability and Availability
    Thryv
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Read full review
    Personio
    No answers on this topic
    Performance
    Thryv
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    Personio
    No answers on this topic
    Support Rating
    Thryv
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Incentivized
    Read full review
    Personio
    No answers on this topic
    In-Person Training
    Thryv
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
    Read full review
    Personio
    No answers on this topic
    Online Training
    Thryv
    The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
    Read full review
    Personio
    No answers on this topic
    Implementation Rating
    Thryv
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    Personio
    No answers on this topic
    Alternatives Considered
    Thryv
    Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
    Incentivized
    Read full review
    Personio
    Personio is much like HiBob, strong focus on the relationship between managers and employees. Very intuitive UX and UI - staying at the forefront of HCM. Sympa does better in terms of overall connectivity. Personio is a market leader for good reasons, solid and giving its customers good value for the investment.
    Incentivized
    Read full review
    Scalability
    Thryv
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Read full review
    Personio
    No answers on this topic
    Return on Investment
    Thryv
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
    Read full review
    Personio
    • This program is complete, so it allows to have all the human resources management in the same panel, along with all the information of the employees, which streamlines the activities of the department, making us more productive. Employees feel more satisfied with our performance, and we have considerably lowered payroll complaints.
    Incentivized
    Read full review
    ScreenShots

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.