Keatext vs. MonkeyLearn

Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.

Incentivized

I have used MonkeyLearn to analyze texts and extract information, that has been a tough task for me because I have to do it manually, but this software has made it easy for me, it is very easy to use and very intuitive, I can use it for extracting information from emails, chats, forums, websites, etc. I would definitely recommend using this platform to others.

Incentivized

• You can detect or analyze feelings in French, Italian, Arabic, and English.
• You can classify text and comments in different languages.
• Easy to use for both professionals and non-professionals.
• Use analytics to gain deep insight into what's happening on social media platforms.
• Simple interface.

Incentivized

• I like how MonkeyLearn can track customer feedback for us, it helps us get more data about customer needs, it makes it easier for us to analyze customer feedback and act on it in the future.
• Easily build and train a machine learning model to tag and classify your text.

Incentivized

• It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.

Incentivized

• Sometimes the segregation is generic based on the email content and needs more examples to learn.
• Financial category is not easily segregated/tagged.

Incentivized

We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.

Incentivized

Text analysis tools. Thanks to its more than 60 native integrations in the platforms, they make it possible to import your data sets. Furthermore, they also make it easy to export your data sets to other programs. Built-in extensions make their flexible platforms. Some of these integrations include word processing, detection, and web mining.

Incentivized

• Keatext allows the creation of custom tests to meet the needs of each business.
• Automate UX research for scalability.
• Provides analytical data in addition to tracking user experience.

• Extract custom data within texts.
• Their labeling process is fast and efficient.
• The Studio version of the tool is an excellent option for a complete analysis solution.