Likelihood to Recommend [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
Read full review We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily. Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it. For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
Read full review Pros Very secure - no worries about our passwords being stored insecurely or in the wrong place. Easy to share access to passwords used company-wide. Integrates with Chrome and other browsers for ease of use and speed. Price - free to use. Jacob Wall Senior Technical Writer / Client Services
Read full review Brings users access, profiles and accounts all into one place Manages the Life Cycle Management process across ALL identities, permanent and Temporary Secures and manages access to critical applications and resources across the group Enables Info. Security to customise, share and delegate authority across the group Single version of the truth across our technology platform Read full review Cons I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure). Read full review The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process. Read full review Likelihood to Renew My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
Read full review Usability Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.
Read full review Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.
Read full review Support Rating I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
Read full review Support for Customizations is very limited.
Read full review Implementation Rating Implementation was done correctly and all the requirements were met.
Read full review Alternatives Considered KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like
Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
Read full review The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
Read full review Return on Investment Positive. All of our usernames and passwords for service accounts are in one convenient location. Positive. The ability to organize everything into separate locations/folders is great. Positive. Password generator makes it easy for us to generate a secure password for our accounts. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review Over 300,000 password change/reset calls avoided to the helpdesk annually. 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams. Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance. Read full review ScreenShots