Xperience by Kentico vs. Umbraco CMS

Well suited for marketers that do not have in-house web programming or web designing resources available. Less appropriate for people that aren't computer savvy (i.e. don't know how to use basic programs like email, Excel, PowerPoint) or for those who are not detail-oriented because if you skip certain steps when adding/editing content, your webpage won't render correctly and/or create negative impact for search engine optimization without you knowing it.

Incentivized

Umbraco is well suited for websites that are looking to do a wide range of activities that require complex technoligies. An example of this is a company with several different products or services. Umbraco would be overkill for simple sites that are mostly static. It is also difficult to find developers who have Umbraco experience, as it's market share is not all that high

Incentivized

• Ease of use for the developer, content authors, and internet marketers that use it. The user interface in Kentico 8 truly is amazing and easy to pick up with no training.
• Strong customization and integration capabilities, including the built in REST service, Integration Bus, and elegant API. I love the fact that if there is anything not in the box we can use the system to extend it or connect it to any CRM, ERP, or other third party service very easily.
• Large out of the box functionality. There is an extremely high level of value that the platform provides. Instead of having to build extra modules for things like Event Booking, Forums, Polls, or E-commerce, they are already there for us to use.
• Ability to control the HTML output of the site at a very fine level. Creating HTML5 is very easy in Kentico and implementing any design, as responsive, is totally possible in the system.
• The ability to get a very high level of insight into the visitors journey through the website and market back to them with the Contact management, Lead Scoring, and Marketing Automation modules is very impressive.
• The scalablity of the system is impressive. Running a very highly trafficked web site is totally possible with Kentico and its strong caching and web farm capabilities.
• The support that Kentico provides is top notch, 24/7 global support is included with any purchase, 7 day bug fix policy, and excellent documentation
• The development community is engaged and ready to help if you are a developer learning Kentico, and the Kentico partner community is very strong as well.

Incentivized

• Quick to learn. For most if cases, developer needs to know Razor coding.
• Doesn't require back-end programming.
• Has build in users management (developers, content managers) and members management consoles (users of the site).
• Clear admin tool (especially in version 7)
• Fast.
• Creating code from scratch, so it is easier to create clean code.

• Their slogan - "Right First Time Technology" - I get what they mean, but some things may be lost in translation. This is a sentence fragment in English, and some clients may be turned off by it.
• Easier to understand documentation - their official documentation could use an overhaul. All of the information is there, but most of their code examples need to be fleshed out a bit. This aspect of their product can be very hard to navigate for first-time Kentico developers.
• Email Queue - this should be in the same section as Email Marketing; currently this is under Configuration

Incentivized

• Migration of data between servers. There are tools that you can pay for that help facilitate this, but like any CMS system, there are still some tricks to getting it to work correctly.
• Running as a Web Project instead of a Web Site. Umbraco does not run compiled code, but instead compiles it on the fly. I find this to cause some performance issues that would otherwise be resolved with a compiled code base.

Incentivized

We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.

The overall usability is pretty standard to a basic backend of a website builder. It is not the most easiest tool to work with but with a learning curve a user can easily learn to manage all the functionalities and features in the backend. There's not much documentation available so it is quite dependent on a lot of vendor support as well

Incentivized

Umbraco CMS effectively addresses enterprise content management needs. It's quite mature .NET based CMS, standing out as a leader among its competitors. Websites built with Umbraco are blazing fast. Extensive customization capabilities, and user-friendly content publishing interface makes it an ideal choice for businesses looking for a mature CMS solution.

Incentivized

Occasionally, errors will appear in the admin that make it impossible to work without developer support.

Incentivized

Working in the admin panel (adding / reviewing / editing content) is very slow. The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).

Incentivized

They truly are amazing with how fast they get back to us on issues. Almost all of the time the support team is able to answer our issues with direct and to the point information.

Incentivized

Support for Umbraco-owned paid plugins is nonexistent.

Incentivized

Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.

Incentivized

The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.

Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.

Incentivized

Previously we used Microsoft SharePoint as a content management system and it was very limited, required a ton of support, and we encountered bugs on a weekly/monthly basis. All of the negatives that we had associated with SharePoint went away when we switched to Kentico. It was really night and day and Kentico has really helped us move forward and become much more efficient.

Incentivized

We previously used WordPress, however this was not easy to use, it was a complicated system and was limited in what we could achieve, there was a big outlay in buying bolts on and ensuring the system was safe. We found we where spammed loads, we tried to make it work however after a year we decided to leave WordPress behind. The company did evaluated Adobe but the dev team decided that Umbraco was the best tool to meet our own needs.

Incentivized

Without significant development, the product does not scale well.

Incentivized

• Kentico has allowed us to deliver to clients more quickly, more cheaply, and with high quality to our clients. It's an inexpensive licensing model, an easy development platform, and powerful enough we can deliver amazing results to our clients.
• Kentico's quick setup and deployment model has allowed me to very quickly ramp up new developers. This saves money and time.
• We routinely see extraordinary returns in visits, time on page, and other critical metrics after rolling out Kentico-based systems/applications.

Incentivized

• CMS is free
• Support form Umbraco HQ is not expensive, can include Courier or other functionality
• For most cases does not need back end developer
• For trained Umbraco developers (Razor coding, using admin tool), developing medium site, takes a few weeks max