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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Khoros Social Media Management

    Score6.6 out of 10
    Enterprise companies (1,001+ employees)
    Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social ImpactN/A

    PartnerStack

    Score7.3 out of 10
    N/APartnerStack is a partnerships platform and network built for SaaS, designed to deliver predictable revenue and accelerate growth for software businesses and their partners. The vendor states companies like Apollo, Webflow and Monday.com use PartnerStack to manage and scale their partner programs, automating partner onboarding, training, payments and more to drive their partners' success. They further state that in the past year alone, partners in the PartnerStack Network have generated…N/A
    Pricing
    Khoros Social Media ManagementPartnerStack
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Khoros Social Media ManagementPartnerStack
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Khoros Social Media ManagementPartnerStack
    Considered Both Products
    Khoros (Formerly Spredfast + Lithium)
    No answer on this topic
    PartnerStack, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    107 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    77 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    109 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    52 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    55 Answers
    81%
    Implementation went as expected
    13 Answers
    Features
    Khoros Social Media ManagementPartnerStack
    Listening/monitoring
    Comparison of Listening/monitoring features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    6.9
    123 Ratings
    10% below category average
    PartnerStack
    -
    Ratings
    Boolean keyword searches7.296 Ratings00 Ratings
    Filtering out noise/spam6.5105 Ratings00 Ratings
    Sentiment analysis7.194 Ratings00 Ratings
    Broad channel coverage6.9116 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    8.2
    153 Ratings
    1% above category average
    PartnerStack
    -
    Ratings
    Content planning and scheduling8.8151 Ratings00 Ratings
    Audience targeting8.0116 Ratings00 Ratings
    Content optimization9.010 Ratings00 Ratings
    Workflow management7.1136 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    7.5
    118 Ratings
    8% below category average
    PartnerStack
    -
    Ratings
    Automated routing and prioritization6.996 Ratings00 Ratings
    Customer interaction histories6.7108 Ratings00 Ratings
    Bulk actions9.199 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    6.7
    108 Ratings
    14% below category average
    PartnerStack
    -
    Ratings
    Lead generation6.252 Ratings00 Ratings
    Content marketing6.491 Ratings00 Ratings
    Paid media management7.12 Ratings00 Ratings
    Campaigns and promotions7.195 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    7.0
    152 Ratings
    17% below category average
    PartnerStack
    -
    Ratings
    Twitter7.9143 Ratings00 Ratings
    Facebook6.2148 Ratings00 Ratings
    LinkedIn6.0109 Ratings00 Ratings
    Google+9.018 Ratings00 Ratings
    Instagram7.3137 Ratings00 Ratings
    Pinterest5.450 Ratings00 Ratings
    YouTube7.333 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    7.0
    136 Ratings
    10% below category average
    PartnerStack
    -
    Ratings
    Campaign success analytics6.9126 Ratings00 Ratings
    Real-time tracking7.5125 Ratings00 Ratings
    Competitor analysis6.581 Ratings00 Ratings
    Account management
    Comparison of Account management features of Khoros Social Media Management and PartnerStack
    Feature
    Khoros Social Media Management
    6.5
    141 Ratings
    20% below category average
    PartnerStack
    -
    Ratings
    Role-based user permissions & privileges7.2137 Ratings00 Ratings
    Mobile access5.8116 Ratings00 Ratings
    Best Alternatives
    Khoros Social Media ManagementPartnerStack
    Small Businesses
    Sendible
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Khoros Social Media ManagementPartnerStack
    Likelihood to Recommend
    7.8
    (189 ratings)
    8.5
    (18 ratings)
    Likelihood to Renew
    8.0
    (34 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (29 ratings)
    10.0
    (1 ratings)
    Availability
    9.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (31 ratings)
    -
    (0 ratings)
    In-Person Training
    8.9
    (7 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (24 ratings)
    -
    (0 ratings)
    Ease of integration
    5.5
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (127 ratings)
    -
    (0 ratings)
    User Testimonials
    Khoros Social Media ManagementPartnerStack
    Likelihood to Recommend
    Khoros (Formerly Spredfast + Lithium)
    While I cannot say any scenarios where Khoros wouldn't be useful (when it comes to social media moderation), I can say it is very well suited for clients who have time constraints on their work. With the speed Khoros can pull in new content, we see issues for the client almost immediately.
    Incentivized
    Read full review
    PartnerStack, Inc
    creating co-branded gateway pages with your branding to collect leads from channels or referrers without having them leave your current website. managing all element of the referral programme, including authorising new partners, tracking connections, and emailing referrals. integrating with already-existing programmes like GitLab, Salesforce, and MailChimp to provide a smooth user experience. PartnerStack has the essential components needed for any Partner Program and can be integrated with your current infrastructure. With the help of the platform PartnerStack, we can create and oversee your whole relationship strategy. Manage our partners and rewards in one location by using the PartnerStack platform. build specialised partner experiences Use competitions, leaderboards, and gamification to inspire our teammates. give partners customised marketing materials (like swag) and incorporate tracking of their usage with PartnerStack
    Read full review
    Pros
    Khoros (Formerly Spredfast + Lithium)
    • Reporting is great - easy to create bespoke dashboards for multiple ways to view the data and trends in platform
    • Onboarding and training - a good repository of knowledge articles for users to access on most aspects of the platform for self-learning
    • The user-friendly and intuitive interface allows any user to quickly assimilate how to use the platform.
    Incentivized
    Read full review
    PartnerStack, Inc
    • This is the best tool so far which helps me to manage the business relations, through this software I have got more power to control my various channels.
    • it is my everyday need to manage the tasks that are associated with my partners who own a particular platform like my Omni channels. It is handling everything in appropriate way.
    • Now I feel more confident in analyzing the on-boarding working of my partners and I am not at all worried about the payouts and compliance. This tool has helped me to better engage with them.
    Incentivized
    Read full review
    Cons
    Khoros (Formerly Spredfast + Lithium)
    • Look and feel of the interface could use a refresh as it's not very exciting to use
    • Improve analytics features and accuracy
    • Facilitate bulk actions
    • Better alerts/visibility of collaborative actions and assigned tasks
    • Clearer communication around new feature releases and announcements
    Read full review
    PartnerStack, Inc
    • They don't provide any html or iframe script which most of the similar websites provide which I can easily add into my website
    • They have very few programs into their network when compared to other similar networks. It would be great if they could add more programs into their network.
    • Wish it had a filter for the marketplace? There are programs which pays per lead where as some pays per sale. And some pays % and some pays $.
    • About a month ago my account was suspended and I contacted them about it and was told that due to some violations of their "Terms of Service", it was suspended. And I tried contacting them but after that email they just ignored my email. No reply after even 5 - 6 emails so I stopped emails also. Few days ago I received mail from them saying my account was mistakenly suspended in a effort to remove fraudulent activity from their network & now I have started working again with them. After I got access to my account again, all of the programs I had joined were removed from my account and now I have to apply to every program once again. It would be great if they could do something from their end and join me to all those programs from their end easily rather then me applying to everyone once again.
    Incentivized
    Read full review
    Likelihood to Renew
    Khoros (Formerly Spredfast + Lithium)
    There is no product like Khoros. Our company lives and dies by the analytics, and to date, we have not seen a more comprehensive analytics structure for any social media management tool. Khoros support is also fantastic, responding and resolving any and all questions, ideas, or complaints, usually in 24 hours.
    Read full review
    PartnerStack, Inc
    Because it delivers what they promise.
    Incentivized
    Read full review
    Usability
    Khoros (Formerly Spredfast + Lithium)
    Khoros Marketing is very user-friendly and easy to navigate. The calendar visibility is the view I use most so I can see all posts going out on all of our channels. It allows us to time posts in a proper cadence so we don't overlap with other pressing content.
    Incentivized
    Read full review
    PartnerStack, Inc
    Usability is the best part about PartnerStack. It's simply great!
    Incentivized
    Read full review
    Reliability and Availability
    Khoros (Formerly Spredfast + Lithium)
    • We still experience a bit of downtime and slowness here but things have drastically improved in the last year with their feature updates and reconfigured hosting.
    Read full review
    PartnerStack, Inc
    No answers on this topic
    Performance
    Khoros (Formerly Spredfast + Lithium)
    Khoros has greatly improved the performance of its SaaS products in the last 5 years. Their applications, including Conversations, Intelligence, and Experiences, all load quickly with real-time data. This performance is critical to provide meaningful, social customer support, and marketing. The performance maintains integrity even when you deploy powerful integrations like Salesforce Customer Relationship Manager.
    Read full review
    PartnerStack, Inc
    No answers on this topic
    Support Rating
    Khoros (Formerly Spredfast + Lithium)
    Overall, support does a great job and is timely in their responses and efforts. We have had to contact support many times due to the Capture app. Some tickets have remained open for months, while others get resolved quickly. I understand this is not always up to support and they often have to wait for their engineering team to fix issues that we identified, but it's difficult to deal with issues that are affecting our workflow, especially for extended amounts of time.
    Incentivized
    Read full review
    PartnerStack, Inc
    No answers on this topic
    In-Person Training
    Khoros (Formerly Spredfast + Lithium)
    • As a very early customer, we did not undergo formal training but worked closely with the team to get the system set up to do what we wanted. However, online training resources are now available with many blog posts / video lessons and tutorials.
    Read full review
    PartnerStack, Inc
    No answers on this topic
    Online Training
    Khoros (Formerly Spredfast + Lithium)
    it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
    Read full review
    PartnerStack, Inc
    No answers on this topic
    Implementation Rating
    Khoros (Formerly Spredfast + Lithium)
    The implementation team from Khoros were great - they worked hard to understand our somewhat complex organization, and were with us all the way through face to face meetings, user training, and technical training. We had a clearly defined account manager and implementation manager, who worked really effectively together and with us.
    Incentivized
    Read full review
    PartnerStack, Inc
    No answers on this topic
    Alternatives Considered
    Khoros (Formerly Spredfast + Lithium)
    At the time of purchase, Khoros met a specific technical need that other vendors couldn't provide for us. Now, however, Sprout Social has this same capability, and Khoros is massively inferior to it on everything but price and some minor UX issues. At this point Khoros seems to be lagging badly behind most competing products
    Read full review
    PartnerStack, Inc
    PartnerStack provides a faster interface and seems to be less confusing to use. In turn, this saves us time, especially if we just need to get a quick snapshot of the programs we're a part of and their overall health. Reporting is good for the metrics we need, but I would love more advanced reporting at some point and to see where we send the most traffic from - social, website, etc.
    Incentivized
    Read full review
    Scalability
    Khoros (Formerly Spredfast + Lithium)
    Again, I am a fairly new employee to The Social Lights (I've only been here for 11 months) and I am also fairly new to the workforce (I've only just graduated from the University of Minnesota Twin Cities) so it's hard for me to talk too much about the scalability of businesses; however, I feel like this would help
    Read full review
    PartnerStack, Inc
    No answers on this topic
    Return on Investment
    Khoros (Formerly Spredfast + Lithium)
    • Negatively impacted relationship with Khoros as they're notoriously difficult to engage with or able to produce viable results from our feedback.
    • Negatively impacted KPI reporting, as metrics were inaccurate for six months.
    • Negatively impacted resource management, as there've been so many restrictions with this platform that simple, day-to-day tasks take so much longer.
    Incentivized
    Read full review
    PartnerStack, Inc
    • We have had the option to keep up with our snap rates and have brought in a lot of cash by this setup.
    • Accomplices like PartnerStack in view of the straightforwardness with which they can get their installments and the straightforwardness with which they can follow the progress of their references.
    Read full review
    ScreenShots

    Khoros Social Media Management Screenshots

    Screenshot of the channel performance dashboard, for monitoring different metrics and comparing the performance of posts by content type and labels to optimize for the audience.Screenshot of the cross-channel dashboard. It provides a holistic view of paid and organic campaigns, allowing teams to compare performance and optimize for engagement and reach with campaigns.Screenshot of the cross-channel dashboard. Users can compare the performance of posts across channels, ensuring that time and resources are allocated effectively to reach the target audience.Screenshot of the calendar view. This presents all scheduled posts by assignee, channel, and tags so that nothing is missed and content is delivered on time.Screenshot of approval paths in Khoros. Get sign-off and feedback across teams for paid and organic posts to reduce brand risk.

    PartnerStack Screenshots

    Screenshot of a view of the PartnerStack dashboard; from here, users manage can all partner programs and see their impact.