Kinsta vs. Rackspace Managed Hosting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kinsta
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Kinsta is a cloud platform used to deploy, host, and manage apps, databases, WordPress, and static sites, boasting 100,000+ successful web projects. Hosted on Google Cloud Platform’s fastest CPU machines on their Premium Tier Network offering 25+ locations. Projects are secured by Cloudflare-integrated DDoS protection and firewall rules. Includes 24/7/365 live chat support boasting an average first response time under two minutes for all paid subscriptions.…
$0
per month
Rackspace Managed Hosting
Score 1.2 out of 10
N/A
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
$23
per month
Pricing
KinstaRackspace Managed Hosting
Editions & Modules
WordPress Hosting - Starter
$35
per month 1 WordPress install, 25,000 monthly visits, 10 GB SSD storage
Application Hosting - Hobby
Starting at $7
per month 0.3 CPU, 0.3GB RAM
Application Hosting - Standard
Starting at $20
per month 0.5 CPU, 1GB RAM
Application Hosting - Memory Optimized
Starting at $35
per month 0.5 CPU, 2GB RAM
Application Hosting - CPU Optimized
Starting at $36
per month 1 CPU, 1GB RAM
Database Hosting
Starting at $18
per month Starting at 0.25 CPU, 256MB RAM, and 1GB Storage
WordPress Hosting - Business
Starting at $115
per month 5 WordPress installs, 100,000+ monthly visits, 30+ GB SSD storage
WordPress Hosting - Agency
Starting at $340
per month 20+ WordPress installs, 400,000 monthly visits, 50+ GB SSD storage
WordPress Hosting - Enterprise
Contact Us
per month 60+ WordPress installs, 1,000,000+ monthly visits, 100+ GB SSD storage
Static Site Hosting
Free
Linux
$23.00
per month
Windows
$75.00
per month
Windows + SQL
$128.00
per month
Offerings
Pricing Offerings
KinstaRackspace Managed Hosting
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KinstaRackspace Managed Hosting
Considered Both Products
Kinsta
Chose Kinsta
From a pricing standpoint, Kinsta is a deal that we haven't found can be beat. They are always innovating and adding features to their service, they aren't as inflexible and rigid as many hosted services are. Kinsta often reaches out for feedback, feature requests and including …
Rackspace Managed Hosting

No answer on this topic

Top Pros
Top Cons
Best Alternatives
KinstaRackspace Managed Hosting
Small Businesses
Cloudways
Cloudways
Score 9.7 out of 10
Cloudways
Cloudways
Score 9.7 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 9.1 out of 10
WP Engine
WP Engine
Score 9.1 out of 10
Enterprises
Pantheon
Pantheon
Score 8.4 out of 10
Pantheon
Pantheon
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KinstaRackspace Managed Hosting
Likelihood to Recommend
8.8
(16 ratings)
1.2
(15 ratings)
Likelihood to Renew
10.0
(1 ratings)
2.2
(2 ratings)
Usability
10.0
(1 ratings)
5.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
1.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
KinstaRackspace Managed Hosting
Likelihood to Recommend
Kinsta
I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed WordPress hosting.
Read full review
Rackspace
Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
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Pros
Kinsta
  • Developer friendly; WP-CLI; SSH access
  • Amazing support - I never have to wait more than a minute or two to get a response!
  • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
Read full review
Rackspace
  • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
  • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
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Cons
Kinsta
  • No email solution provide resulting in having to find some other solution
  • Some clients find the price point difficult
  • Some clients find the lack of phone support difficult (although we find their online support great)
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Rackspace
  • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
  • Outage appears to have been caused by unpatched servers & no backup servers
  • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
  • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
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Likelihood to Renew
Kinsta
This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
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Rackspace
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
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Usability
Kinsta
Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
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Rackspace
The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
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Reliability and Availability
Kinsta
We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
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Rackspace
No answers on this topic
Performance
Kinsta
As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
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Rackspace
No answers on this topic
Support Rating
Kinsta
They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
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Rackspace
In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
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Implementation Rating
Kinsta
Not really it's a really easy to use system and straightforward!
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Rackspace
No answers on this topic
Alternatives Considered
Kinsta
GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything GoDaddy did wrong (and they have). Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
Read full review
Rackspace
LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
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Scalability
Kinsta
We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
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Rackspace
No answers on this topic
Return on Investment
Kinsta
  • Our website was up and running in less than a day
  • Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected
  • Cost is higher, so we've had to separate a budget just for Kinsta
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Rackspace
  • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
  • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
  • A negative impact is that they've now decided to start charging for their support.
Read full review
ScreenShots

Kinsta Screenshots

Screenshot of MyKinsta dashboard