Likelihood to Recommend I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of
WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed
WordPress hosting.
Read full review WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review Pros Developer friendly; WP-CLI; SSH access Amazing support - I never have to wait more than a minute or two to get a response! Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue. Read full review Keeps us informed of upcoming releases/patches associated with the Wordpress Platform. Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise. Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure. Read full review Cons No email solution provide resulting in having to find some other solution Some clients find the price point difficult Some clients find the lack of phone support difficult (although we find their online support great) Read full review Too many different dashboard formats Everything should have the same look and feel. The admin portal looks different than the user content portal Read full review Likelihood to Renew This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
Read full review It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review Usability Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
Read full review There is documentation for everything you might need.
Read full review Reliability and Availability We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
Read full review Performance As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
Read full review Support Rating They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Read full review The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
Read full review Implementation Rating Not really it's a really easy to use system and straightforward!
Read full review Alternatives Considered GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything
GoDaddy did wrong (and they have).
Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
Read full review Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including
DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered
Pantheon , but they were not Wordpress-centric enough for the direction we were going.
Read full review Scalability We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
Read full review Return on Investment Our website was up and running in less than a day Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected Cost is higher, so we've had to separate a budget just for Kinsta Read full review Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business. Read full review ScreenShots