What users are saying about
6 Ratings
44 Ratings
6 Ratings
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Score 8.7 out of 100
44 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Kintone

Kintone is excellent if all the users will be in the organization and there is not a need for outside users. It has a lot of customization features (some you may have to look hard to find them), which I think is an edge over other systems like this.
James Coleman | TrustRadius Reviewer

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kintone
Kissflow
7.9
Dashboards
Kintone
Kissflow
7.4
Standard reports
Kintone
Kissflow
8.3
Custom reports
Kintone
Kissflow
8.0

Process Engine

Kintone
Kissflow
8.4
Process designer
Kintone
Kissflow
8.1
Process simulation
Kintone
Kissflow
10.0
Business rules engine
Kintone
Kissflow
8.2
SOA support
Kintone
Kissflow
8.1
Process player
Kintone
Kissflow
8.0
Support for modeling languages
Kintone
Kissflow
9.1
Form builder
Kintone
Kissflow
8.0
Model execution
Kintone
Kissflow
7.8

Collaboration

Kintone
Kissflow
7.1
Social collaboration tools
Kintone
Kissflow
7.1

Content Management Capabilties

Kintone
Kissflow
8.5
Content management
Kintone
Kissflow
8.5

Pros

Kintone

  • Ease of use and programming
  • Flexibility
  • Support
Anonymous | TrustRadius Reviewer

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Cons

Kintone

  • Our particular need required outside apps, which costs additional fees. It would be nice if they developed those products internally and had them available without the apps/plugins.
  • There were limitations on how we could customize the front-end experience for a look and feel. While it still had all the functionality, we had a vision for how users would interact with our database that we couldn't make possible.
Anonymous | TrustRadius Reviewer

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Support Rating

Kintone

Kintone 9.0
Based on 4 answers
The kintone staff is INCREDIBLE! Everyone I have worked with has been supportive of my organization's mission, willing to set up a meeting promptly, generous with their time, and very knowledgeable about the product. Kintone also has a wide range of videos and existing resources for how to use the system in addition to being able to reach out to staff any time.
Allison Flors | TrustRadius Reviewer

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kintone

It has a better user interface and is less complicated. Easily integrated with other services with API.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB | TrustRadius Reviewer

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Return on Investment

Kintone

  • Positive: Customization and reports for each partner that's a user.
  • Negative: We have to use an online form tool and transfer the data to Kintone at times. It would be nice to do this in Kintone.
James Coleman | TrustRadius Reviewer

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Screenshots

Pricing Details

Kintone

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kintone Editions & Modules

Edition
Professional$241
EnterpriseContact Us1
  1. per user / per month
Additional Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Rating Summary

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