Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 9.8 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
monday CRM
Score 8.1 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Pricing
Kintonemonday CRM
Editions & Modules
Professional Subscription
$24
per month per user
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Ultimate
Contact Sales
Offerings
Pricing Offerings
Kintonemonday CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.Plans start with 3 seats. Yearly save 33%
More Pricing Information
Community Pulse
Kintonemonday CRM
Features
Kintonemonday CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kintone
9.3
3 Ratings
17% above category average
monday CRM
7.5
78 Ratings
5% below category average
Customer data management / contact management9.73 Ratings8.070 Ratings
Workflow management9.03 Ratings8.575 Ratings
Territory management10.01 Ratings6.641 Ratings
Opportunity management10.01 Ratings7.568 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings7.462 Ratings
Channel / partner relationship management10.01 Ratings00 Ratings
Contract management00 Ratings6.851 Ratings
Interaction tracking00 Ratings7.556 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kintone
10.0
3 Ratings
25% above category average
monday CRM
-
Ratings
Case management10.03 Ratings00 Ratings
Help desk management10.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kintone
9.2
3 Ratings
17% above category average
monday CRM
7.9
74 Ratings
2% above category average
Task management10.01 Ratings8.372 Ratings
Reporting8.33 Ratings7.863 Ratings
Billing and invoicing management00 Ratings7.449 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kintone
8.7
3 Ratings
12% above category average
monday CRM
7.3
71 Ratings
6% below category average
Customizable reports8.73 Ratings7.862 Ratings
Forecasting00 Ratings6.658 Ratings
Pipeline visualization00 Ratings7.667 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kintone
9.3
5 Ratings
19% above category average
monday CRM
7.1
71 Ratings
8% below category average
Custom fields9.05 Ratings7.371 Ratings
Custom objects8.84 Ratings7.362 Ratings
API for custom integration10.01 Ratings6.544 Ratings
Scripting environment00 Ratings7.242 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kintone
7.0
1 Ratings
7% below category average
monday CRM
8.4
42 Ratings
11% above category average
Marketing automation7.01 Ratings8.442 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kintone
9.0
3 Ratings
16% above category average
monday CRM
8.2
65 Ratings
7% above category average
Mobile access9.03 Ratings8.265 Ratings
Security
Comparison of Security features of Product A and Product B
Kintone
9.0
4 Ratings
7% above category average
monday CRM
8.5
65 Ratings
1% above category average
Role-based user permissions9.04 Ratings8.765 Ratings
Single sign-on capability00 Ratings8.357 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kintone
-
Ratings
monday CRM
7.2
57 Ratings
8% below category average
Lead management00 Ratings7.257 Ratings
User Ratings
Kintonemonday CRM
Likelihood to Recommend
9.8
(52 ratings)
8.7
(88 ratings)
Likelihood to Renew
10.0
(8 ratings)
9.9
(5 ratings)
Usability
9.0
(10 ratings)
8.7
(85 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
3.2
(58 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.8
(4 ratings)
8.2
(1 ratings)
Configurability
9.0
(43 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Kintonemonday CRM
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
Read full review
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
Read full review
Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
Read full review
Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
Read full review
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
Read full review
Likelihood to Renew
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
Read full review
Usability
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
Read full review
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
Read full review
Reliability and Availability
Kintone
Never had an issue with this.
Read full review
monday.com
No answers on this topic
Performance
Kintone
Pages load quickly, no issues with response time
Read full review
monday.com
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
Read full review
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
Read full review
Online Training
Kintone
The training was seamless and easy to follow
Read full review
monday.com
No answers on this topic
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
Read full review
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
monday.com
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
Read full review
monday.com
No answers on this topic
Professional Services
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
Read full review
monday.com
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
Read full review
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.