TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    KintonePipedrive
    Editions & Modules
    Professional Subscription
    $24
    per month per user
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    KintonePipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    KintonePipedrive
    Considered Both Products
    Kintone
    Chose Kintone
    We tested Pipedrive with the free 30-day trial. We did not like the standard layout. It was not customizable to our liking, and it could not perform the functions we were looking for in our daily business workflow.
    Incentivized
    Chose Kintone
    These systems have always lacked customization which is really where Kintone shines. That being said, Salesforce did allow a certain level of customization on a more grand scale for a giant company I worked. for.
    Incentivized
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    56 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    53 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    47 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    50 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    KintonePipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Kintone and Pipedrive
    Feature
    Kintone
    8.3
    9 Ratings
    6% above category average
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management9.76 Ratings8.724 Ratings
    Workflow management9.29 Ratings7.821 Ratings
    Territory management8.54 Ratings6.514 Ratings
    Opportunity management8.54 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.04 Ratings8.864 Ratings
    Contract management7.03 Ratings8.317 Ratings
    Quote & order management7.54 Ratings7.314 Ratings
    Channel / partner relationship management9.33 Ratings7.116 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Kintone and Pipedrive
    Feature
    Kintone
    9.0
    7 Ratings
    16% above category average
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management9.67 Ratings4.76 Ratings
    Help desk management8.56 Ratings3.16 Ratings
    Call center management00 Ratings1.15 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Kintone and Pipedrive
    Feature
    Kintone
    8.0
    2 Ratings
    3% above category average
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management8.02 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Kintone and Pipedrive
    Feature
    Kintone
    8.9
    9 Ratings
    14% above category average
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management9.06 Ratings7.964 Ratings
    Reporting8.89 Ratings8.263 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Kintone and Pipedrive
    Feature
    Kintone
    8.1
    8 Ratings
    6% above category average
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Pipeline visualization8.34 Ratings8.268 Ratings
    Customizable reports8.08 Ratings7.516 Ratings
    Forecasting00 Ratings7.719 Ratings
    Customization
    Comparison of Customization features of Kintone and Pipedrive
    Feature
    Kintone
    8.9
    11 Ratings
    15% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields9.211 Ratings8.664 Ratings
    Custom objects9.09 Ratings8.554 Ratings
    API for custom integration8.65 Ratings7.646 Ratings
    Scripting environment00 Ratings1.04 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Kintone and Pipedrive
    Feature
    Kintone
    8.5
    2 Ratings
    12% above category average
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation8.52 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Kintone and Pipedrive
    Feature
    Kintone
    9.3
    6 Ratings
    20% above category average
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access9.36 Ratings8.261 Ratings
    Security
    Comparison of Security features of Kintone and Pipedrive
    Feature
    Kintone
    9.5
    10 Ratings
    12% above category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Role-based user permissions9.510 Ratings7.360 Ratings
    Single sign-on capability00 Ratings6.112 Ratings
    Social CRM
    Comparison of Social CRM features of Kintone and Pipedrive
    Feature
    Kintone
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Best Alternatives
    KintonePipedrive
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    SAP Sales Cloud
    Score8.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KintonePipedrive
    Likelihood to Recommend
    9.7
    (58 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    8.0
    (3 ratings)
    Usability
    9.4
    (16 ratings)
    9.0
    (25 ratings)
    Availability
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (46 ratings)
    8.5
    (15 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.8
    (4 ratings)
    8.2
    (1 ratings)
    Configurability
    9.0
    (43 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    KintonePipedrive
    Likelihood to Recommend
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Reliability and Availability
    Kintone
    Never had an issue with this.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Performance
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Support Rating
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Online Training
    Kintone
    The training was seamless and easy to follow
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kintone
    Should be multiple pricing packages.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Scalability
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Professional Services
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Return on Investment
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot