What users are saying about
6 Ratings
15 Ratings
6 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 6.2 out of 100

Likelihood to Recommend

Kintone

Kintone is excellent if all the users will be in the organization and there is not a need for outside users. It has a lot of customization features (some you may have to look hard to find them), which I think is an edge over other systems like this.
James Coleman | TrustRadius Reviewer

ProcessMaker

I loved it. You will not get an easier interface. You can develop workflow processes in a simple way, one which allows anyone to understand what you are trying to accomplish; however, you will get into some issues if your employees are scared of coding (when you get to the advanced features). For some, this will never be an issue as the knowledge you need is very basic. But for the school I was working with, it would have stopped them cold
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kintone
ProcessMaker
9.3
Dashboards
Kintone
ProcessMaker
9.9
Standard reports
Kintone
ProcessMaker
9.0
Custom reports
Kintone
ProcessMaker
9.0

Process Engine

Kintone
ProcessMaker
9.2
Process designer
Kintone
ProcessMaker
10.0
Process simulation
Kintone
ProcessMaker
10.0
Business rules engine
Kintone
ProcessMaker
8.1
SOA support
Kintone
ProcessMaker
9.0
Process player
Kintone
ProcessMaker
9.0
Support for modeling languages
Kintone
ProcessMaker
9.0
Form builder
Kintone
ProcessMaker
9.6
Model execution
Kintone
ProcessMaker
9.0

Collaboration

Kintone
ProcessMaker
7.5
Social collaboration tools
Kintone
ProcessMaker
7.5

Content Management Capabilties

Kintone
ProcessMaker
9.0
Content management
Kintone
ProcessMaker
9.0

Pros

Kintone

  • Ease of use and programming
  • Flexibility
  • Support
Anonymous | TrustRadius Reviewer

ProcessMaker

  • We can write PHP and Javascript code to handle the way the ProcessMaker does. It makes the ProcessMaker more flexible to meet our requests on our workflow.
  • The Processmaker provides a What-You-See-Is-What-You-Get flowchart design tool, we can draw our process very easy like Visio. And, We can use the flowchart to implement our workflow.
  • Also, the Dynaform, the electronic form function of Processmaker, is WYSIWYG form design tool, help us design forms participated in the process.
Simon Huang | TrustRadius Reviewer

Cons

Kintone

  • Our particular need required outside apps, which costs additional fees. It would be nice if they developed those products internally and had them available without the apps/plugins.
  • There were limitations on how we could customize the front-end experience for a look and feel. While it still had all the functionality, we had a vision for how users would interact with our database that we couldn't make possible.
Anonymous | TrustRadius Reviewer

ProcessMaker

  • I am still not able to achieve complicated workflows. May be a developer to create a plugin is required.
  • The UI can be more attractive and colourful.
Hussain Jawadwala | TrustRadius Reviewer

Support Rating

Kintone

Kintone 9.0
Based on 4 answers
The kintone staff is INCREDIBLE! Everyone I have worked with has been supportive of my organization's mission, willing to set up a meeting promptly, generous with their time, and very knowledgeable about the product. Kintone also has a wide range of videos and existing resources for how to use the system in addition to being able to reach out to staff any time.
Allison Flors | TrustRadius Reviewer

ProcessMaker

No score
No answers yet
No answers on this topic

Alternatives Considered

Kintone

It has a better user interface and is less complicated. Easily integrated with other services with API.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB | TrustRadius Reviewer

ProcessMaker

Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs.In the end, we went for ProcessMaker because of mainly three things as described before:1. Real-time process status tracking.2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
HUMBERTO RAMIREZ SANCHEZ HIDALGO | TrustRadius Reviewer

Return on Investment

Kintone

  • Positive: Customization and reports for each partner that's a user.
  • Negative: We have to use an online form tool and transfer the data to Kintone at times. It would be nice to do this in Kintone.
James Coleman | TrustRadius Reviewer

ProcessMaker

  • This would have been the easiest program to implement. It would have been the quickest, and the one that most of the employees would have been able to master. That alone would have saved countless dollars in time investment.
  • Unfortunately, the environment doesn't support knowledge of coding. So, they would never be able to advance further than a certain degree before having to bring someone else in again. It would have saved money at first, but then would have ended up costing in the long run.
Patrick Stephens | TrustRadius Reviewer

Screenshots

Kintone

ProcessMaker

Pricing Details

Kintone

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kintone Editions & Modules

Edition
Professional$241
EnterpriseContact Us1
  1. per user / per month
Additional Pricing Details

ProcessMaker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ProcessMaker Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kintone
9.3
ProcessMaker
9.0

Support Rating

Kintone
9.0
ProcessMaker

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