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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    KintoneProcessMaker
    Editions & Modules
    Professional Subscription
    $24
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    KintoneProcessMaker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.—
    More Pricing Information
    Community Pulse
    KintoneProcessMaker
    Considered Both Products
    Kintone
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    56 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    53 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    50 Answers
    No answers on this topic
    Features
    KintoneProcessMaker
    Sales Force Automation
    Comparison of Sales Force Automation features of Kintone and ProcessMaker
    Feature
    Kintone
    8.3
    9 Ratings
    6% above category average
    ProcessMaker
    -
    Ratings
    Customer data management / contact management9.76 Ratings00 Ratings
    Workflow management9.29 Ratings00 Ratings
    Territory management8.54 Ratings00 Ratings
    Opportunity management8.54 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.04 Ratings00 Ratings
    Contract management7.03 Ratings00 Ratings
    Quote & order management7.54 Ratings00 Ratings
    Channel / partner relationship management9.33 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Kintone and ProcessMaker
    Feature
    Kintone
    9.0
    7 Ratings
    16% above category average
    ProcessMaker
    -
    Ratings
    Case management9.67 Ratings00 Ratings
    Help desk management8.56 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Kintone and ProcessMaker
    Feature
    Kintone
    8.0
    2 Ratings
    3% above category average
    ProcessMaker
    -
    Ratings
    Lead management8.02 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Kintone and ProcessMaker
    Feature
    Kintone
    8.9
    9 Ratings
    14% above category average
    ProcessMaker
    -
    Ratings
    Task management9.06 Ratings00 Ratings
    Reporting8.89 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Kintone and ProcessMaker
    Feature
    Kintone
    8.1
    8 Ratings
    6% above category average
    ProcessMaker
    -
    Ratings
    Pipeline visualization8.34 Ratings00 Ratings
    Customizable reports8.08 Ratings00 Ratings
    Customization
    Comparison of Customization features of Kintone and ProcessMaker
    Feature
    Kintone
    8.9
    11 Ratings
    15% above category average
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    Custom fields9.211 Ratings00 Ratings
    Custom objects9.09 Ratings00 Ratings
    API for custom integration8.65 Ratings7.93 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Kintone and ProcessMaker
    Feature
    Kintone
    8.5
    2 Ratings
    12% above category average
    ProcessMaker
    -
    Ratings
    Marketing automation8.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Kintone and ProcessMaker
    Feature
    Kintone
    9.3
    6 Ratings
    20% above category average
    ProcessMaker
    -
    Ratings
    Mobile access9.36 Ratings00 Ratings
    Security
    Comparison of Security features of Kintone and ProcessMaker
    Feature
    Kintone
    9.5
    10 Ratings
    12% above category average
    ProcessMaker
    -
    Ratings
    Role-based user permissions9.510 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Kintone and ProcessMaker
    Feature
    Kintone
    -
    Ratings
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards00 Ratings8.811 Ratings
    Standard reports00 Ratings8.811 Ratings
    Custom reports00 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of Kintone and ProcessMaker
    Feature
    Kintone
    -
    Ratings
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer00 Ratings9.99 Ratings
    Process simulation00 Ratings8.18 Ratings
    Business rules engine00 Ratings9.99 Ratings
    SOA support00 Ratings9.910 Ratings
    Process player00 Ratings7.98 Ratings
    Form builder00 Ratings7.88 Ratings
    Model execution00 Ratings8.18 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Kintone and ProcessMaker
    Feature
    Kintone
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling00 Ratings8.13 Ratings
    Decision Modeling00 Ratings8.13 Ratings
    Code-Based Automation00 Ratings8.03 Ratings
    No-Code Automation00 Ratings7.63 Ratings
    Best Alternatives
    KintoneProcessMaker
    Small Businesses
    Salesflare
    Score10 out of 10
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    Coevera
    Score8 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KintoneProcessMaker
    Likelihood to Recommend
    9.7
    (58 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    8.2
    (1 ratings)
    Usability
    9.4
    (16 ratings)
    6.6
    (5 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (46 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (43 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    7.6
    (5 ratings)
    Professional Services
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    KintoneProcessMaker
    Likelihood to Recommend
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
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    Pros
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
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    Cons
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
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    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
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    Likelihood to Renew
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
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    ProcessMaker Inc.
    We are happy with this product
    Incentivized
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    Usability
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
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    Reliability and Availability
    Kintone
    Never had an issue with this.
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Performance
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Support Rating
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Online Training
    Kintone
    The training was seamless and easy to follow
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Implementation Rating
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Alternatives Considered
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Contract Terms and Pricing Model
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Scalability
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
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    Professional Services
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Return on Investment
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
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    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
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    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile