Kintone vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 8.7 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims…
$24
per month per user
SmartSuite
Score 5.6 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
KintoneSmartSuite
Editions & Modules
Professional Subscription
$24
per month per user
No answers on this topic
Offerings
Pricing Offerings
KintoneSmartSuite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll subscriptions have a minimum 5 users requirement. We also offer Nonprofit Subscription (only applies to 501(c)3 orgs), GOV subscription and EDU subscription at $15/month/user. For Enterprise accounts, please contact us directly for custom pricing.
More Pricing Information
Community Pulse
KintoneSmartSuite
Top Pros
Top Cons
Features
KintoneSmartSuite
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Kintone
9.2
43 Ratings
4% above category average
SmartSuite
-
Ratings
Platform Security9.234 Ratings00 Ratings
Platform User Management9.340 Ratings00 Ratings
Reusability9.338 Ratings00 Ratings
Platform Scalability9.340 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Kintone
-
Ratings
SmartSuite
4.0
19 Ratings
61% below category average
Task Management00 Ratings4.519 Ratings
Resource Management00 Ratings4.318 Ratings
Gantt Charts00 Ratings3.915 Ratings
Scheduling00 Ratings4.117 Ratings
Workflow Automation00 Ratings4.318 Ratings
Team Collaboration00 Ratings4.519 Ratings
Support for Agile Methodology00 Ratings4.419 Ratings
Support for Waterfall Methodology00 Ratings1.01 Ratings
Document Management00 Ratings4.318 Ratings
Email integration00 Ratings4.318 Ratings
Mobile Access00 Ratings4.318 Ratings
Timesheet Tracking00 Ratings3.915 Ratings
Change request and Case Management00 Ratings4.117 Ratings
Budget and Expense Management00 Ratings4.116 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Kintone
-
Ratings
SmartSuite
3.0
16 Ratings
85% below category average
Quotes/estimates00 Ratings3.915 Ratings
Invoicing00 Ratings1.01 Ratings
Project & financial reporting00 Ratings3.915 Ratings
Integration with accounting software00 Ratings3.210 Ratings
Best Alternatives
KintoneSmartSuite
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KintoneSmartSuite
Likelihood to Recommend
8.9
(48 ratings)
4.4
(19 ratings)
Likelihood to Renew
8.3
(5 ratings)
9.1
(1 ratings)
Usability
7.8
(5 ratings)
1.3
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(46 ratings)
1.3
(2 ratings)
Implementation Rating
6.8
(4 ratings)
1.3
(2 ratings)
Configurability
9.4
(42 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Professional Services
3.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
KintoneSmartSuite
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
Read full review
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
Read full review
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
Read full review
SmartSuite
I have a great expereance
Read full review
Usability
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
Read full review
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Reliability and Availability
Kintone
Never had an issue with this.
Read full review
SmartSuite
No answers on this topic
Performance
Kintone
No issues.
Read full review
SmartSuite
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
Read full review
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
SmartSuite
That's easy. Just try
Read full review
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
Read full review
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
Read full review
Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
Read full review
SmartSuite
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
Read full review
SmartSuite
No answers on this topic
Professional Services
Kintone
Needed improvement at the time.
Read full review
SmartSuite
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
Read full review
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of