What users are saying about
44 Ratings
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Score 8.3 out of 100
33 Ratings
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Score 8 out of 100

Likelihood to Recommend

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Flow is highly effective to those individualized work environments for those who have the flexibility to customize their processes. While the O365 suite is often available as a whole, in some environments such as campus life or education areas I could see this being less effective. This product is definitely geared for the office/business enterprise environment.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kissflow
7.9
Microsoft Power Automate
Dashboards
Kissflow
7.4
Microsoft Power Automate
Standard reports
Kissflow
8.3
Microsoft Power Automate
Custom reports
Kissflow
8.0
Microsoft Power Automate

Process Engine

Kissflow
8.4
Microsoft Power Automate
Process designer
Kissflow
8.1
Microsoft Power Automate
Process simulation
Kissflow
10.0
Microsoft Power Automate
Business rules engine
Kissflow
8.2
Microsoft Power Automate
SOA support
Kissflow
8.1
Microsoft Power Automate
Process player
Kissflow
8.0
Microsoft Power Automate
Support for modeling languages
Kissflow
9.1
Microsoft Power Automate
Form builder
Kissflow
8.0
Microsoft Power Automate
Model execution
Kissflow
7.8
Microsoft Power Automate

Collaboration

Kissflow
7.1
Microsoft Power Automate
Social collaboration tools
Kissflow
7.1
Microsoft Power Automate

Content Management Capabilties

Kissflow
8.5
Microsoft Power Automate
Content management
Kissflow
8.5
Microsoft Power Automate

Pros

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Microsoft Power Automate

  • Approval workflows, it makes getting approvals in a succinct order very easy and Flow does this in spades
  • Starting a workflow based on a certain "trigger" . Having workflows start when you want them to is far and away one Microsoft Flow's strengths.
  • Allthe different outside services you can interface with. It really is a impressive list. From Dropbox to Wunderlist, really amazing
Anonymous | TrustRadius Reviewer

Cons

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Microsoft Power Automate

  • Approval emails can't be sent from custom senders
  • Issues with cutting and pasting steps
  • Limitations on how workflows are triggered with SharePoint Lists
  • Difficult to find release notes
John Leung, MBA, PMP, CSM | TrustRadius Reviewer

Support Rating

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 6.3
Based on 6 answers
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Matthew Smith | TrustRadius Reviewer

Alternatives Considered

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Microsoft Power Automate

We thought of Zapier on the other hand, but what made us to chose Flow is mainly its seamless connectivity with Microsoft products and all the existing relationship what we had with Microsoft.
Anonymous | TrustRadius Reviewer

Return on Investment

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Microsoft Power Automate

  • It has pushed some degree of user support to the users who are closest to their own processes, and has allowed the burden of support to shift from ONLY IT to business groups for us.
  • There is a better chance for us to get support with a Microsoft product internally than anything else (Nintex, Oracle, SAP, etc...) because of our license agreement.
  • Time will tell how well Flow allows us to re-create the environment we had with on-prem Nintex and SharePoint 2016. It appears that it could, but it is too early to tell how easy adoption of a slightly more technically complex tool will be for our operating company, sister operating companies, and parent company.
Chris Carpenter | TrustRadius Reviewer

Screenshots

Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Microsoft Power Automate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Power Automate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kissflow
8.1
Microsoft Power Automate
8.6

Support Rating

Kissflow
9.6
Microsoft Power Automate
6.3

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