Likelihood to Recommend
Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
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Mixmax is very useful for reaching out to multiple clients at once, when you have to send them a similar message and get that message out as quickly as possible. It is also great for scheduling emails to go out later, such as when you are Out of Office or want to send something during the weekend
Read full review Pros Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile. The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone. The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call. Read full review I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent. It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others. It also has amazing feature which is totally automated. Read full review Cons "Power Dialer" doesn't work all the time. Only records; doesn't give any type of analysis. Getting your account set up correctly can be confusing. Read full review In window templates do not always populate when composing a new email via Gmail. PDF preview is not always the best approach for sharing a PDF. Mixmax web app is cluttered for a new user - takes a little time to understand where everything is located in the web app. Read full review Support Rating
Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
Read full review Alternatives Considered
Kixie integrated much better with our CRM (Zoho) than
. In addition, Kixie had increased reporting features that
did not offer--
's reporting was limited and not detailed enough for our purposes. Lastly, at the time,
did not have the inbound call services that Kixie offered. In fact,
did not have any inbound services when we were using the software.
Read full review Tellwise
is a bit more expensive $29/month/user and provides a bit more extended functionality for email and marketing automation. However, Mixmax's feature-set is still suitable for marketing automation and covers everything that is necessary for most sales for early-stage startups, for a much cheaper price (just $9/month/user for the "starter" plan).
Read full review Return on Investment Negative- the "Power Dialer" doesn't load Negative- missed calls because not loading correctly Positive- can call anyone with a click of a button Read full review Mixmax has probably saved me 2 or 3 business deals simply by having the "remind" feature because I didn't forget about the communication with the person. It saves 10% of my time from having to search through email to find important communications with business contacts. Read full review ScreenShots