Klaviyo vs. Textedly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Klaviyo
Score 8.8 out of 10
N/A
Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 350 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 143,000 other paying users leverage their platform…
$20
per month
Textedly
Score 6.3 out of 10
N/A
Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.
$24
per month
Pricing
KlaviyoTextedly
Editions & Modules
No answers on this topic
Bronze (1,200 messages)
$24
per month (billed annually)
Plus (2,400 messages)
$39
per month (billed annually)
Enterprise (4,200 messages)
$50
per month (billed annually)
Elite
$70
per month (billed annually)
Business (12,000 messages)
$140
per month (billed annually)
Silver (18,000 messages)
$210
per month (billed annually)
Premium (30,000 messages)
$350
per month (billed annually)
Offerings
Pricing Offerings
KlaviyoTextedly
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPaid plans start at $20/month and include: 251 - 500 contacts 5,000 monthly email sends 150 SMS/MMS sending credits Applicable SMS carrier fees Mobile push notifications (free beta) Email and chat support Additional contacts, email and text sending credits, and service plans available to meet the needs of any size business. View all of our pricing and estimate your total cost of ownership at klaviyo.com/pricing
More Pricing Information
Features
KlaviyoTextedly
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Klaviyo
8.6
99 Ratings
12% above category average
Textedly
-
Ratings
WYSIWYG email editor8.289 Ratings00 Ratings
Dynamic content8.593 Ratings00 Ratings
Ability to test dynamic content8.386 Ratings00 Ratings
Landing pages8.02 Ratings00 Ratings
A/B testing8.889 Ratings00 Ratings
Mobile optimization8.895 Ratings00 Ratings
Email deliverability reporting8.997 Ratings00 Ratings
List management9.097 Ratings00 Ratings
Triggered drip sequences9.188 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Klaviyo
8.2
75 Ratings
5% above category average
Textedly
-
Ratings
Lead nurturing automation8.473 Ratings00 Ratings
Lead scoring and grading7.928 Ratings00 Ratings
Data quality management8.235 Ratings00 Ratings
Automated sales alerts and tasks8.131 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Klaviyo
8.5
17 Ratings
13% above category average
Textedly
-
Ratings
Calendaring8.517 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Klaviyo
8.2
95 Ratings
12% above category average
Textedly
-
Ratings
Dashboards8.395 Ratings00 Ratings
Standard reports8.392 Ratings00 Ratings
Custom reports8.154 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Klaviyo
8.7
75 Ratings
15% above category average
Textedly
-
Ratings
API8.969 Ratings00 Ratings
Role-based workflow & approvals9.233 Ratings00 Ratings
Customizability8.645 Ratings00 Ratings
Integration with Salesforce.com8.49 Ratings00 Ratings
Third-party software integrations8.620 Ratings00 Ratings
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KlaviyoTextedly
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Score 9.9 out of 10
Attentive
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Score 9.0 out of 10
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PFL Direct Mail Platform
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Score 9.2 out of 10
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Score 9.0 out of 10
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PFL Direct Mail Platform
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Score 9.2 out of 10
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Score 8.5 out of 10
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User Ratings
KlaviyoTextedly
Likelihood to Recommend
9.2
(97 ratings)
1.4
(4 ratings)
Likelihood to Renew
10.0
(2 ratings)
1.0
(1 ratings)
Usability
8.0
(3 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
1.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
KlaviyoTextedly
Likelihood to Recommend
Klaviyo
Klaviyo is well suited for email campaigns and SMS campaigns. It is great for automated campaigns including cart abandonment, browse abandonment, welcome campaign, lost customer campaign, loyalty campaigns, product review collection, and more. It is easy to use and easy to set up all of the above as well as pop ups on your website to collect emails and phone numbers for SMS and special campaigns even. We did not feel it was necessary to use it for direct customer communications about their orders but you could use it for that too if you wanted to, keeping in mind you pay per the number of emails you send out (wink wink).
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Textedly
I have used Textedly for several years. But recently, in my opinion their commitment to customers and customer service has dramatically declined. They made recent updates to their platform and dramatically increased prices without contacting existing customers. The price of my existing plan increased a significant amount. I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions. I have requested that my account be closed and a refund of the 11 months that I have not used. They will not work with me and only offer that I pay for a higher priced plan or purchase additional messages at a very, very high rate. Please do not use this company. They are no longer considering the needs of customers that have been with them for several years.
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Pros
Klaviyo
  • I have Integrated Klaviyo with my Website and with salesforce which works simultaneously. This integration is happened very easily as In klaviyo we have flows through which we can do automations and set webhook integration with no code activity.
  • Klaviyo helps me to measure the success of email campaigns.
  • Klaviyo helps me to automate the manual tasks with the helps Flows in it which is very easy to use as it has a very easy to understand user interface and no coding reuired.
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Textedly
  • Ease of Use!!
  • Great customer service when I've had to contact them.
  • Great analytics.
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Cons
Klaviyo
  • At times the platform isn't as intuitive as you would like. Take the time to be onboarded and play around in the platform to get the hang of things. Utilize Klaviyo's resources and attend their live training sessions to help navigate the platform and implement best practices they recommend.
  • Can be pricey depending on company and email list.
  • Customization is limited at times. The brand font we utilized on all branded content wasn't available through Klaviyo. Previously we would have to go through the back end to implement our branded font, import our font, or create content on another platform to utilize our font.
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Textedly
  • Would like the ability to send longer messages.
Read full review
Likelihood to Renew
Klaviyo
Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
  1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
  2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
  3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
  4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
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Textedly
From my experience, their customer service has been disappointing. They have not been willing to work with me and my needs. When pricing was significantly increased, I was not informed of this in advance. It simply increased and I discovered it by accident while reviewing my subscription.
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Usability
Klaviyo
The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
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Textedly
Sometimes I wonder if I'm just overlooking something because it's so easy to use. It literally took no time to be up and running with this program.
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Support Rating
Klaviyo
Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
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Textedly
When I ask questions to customer service, the questions are not all answered. They do not come back with alternative suggestions for me and my subscription. They are not rude but only provide standard "answers" that it appears they have been coached to give
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Implementation Rating
Klaviyo
Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
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Textedly
No answers on this topic
Alternatives Considered
Klaviyo
MailChimp was adequate for basic email marketing, but Klaviyo offers a far superior experience with its advanced segmentation, automated flows, and deep integration with Shopify. Klaviyo’s behavioral data analysis and A/B testing provide more precise targeting, while its robust reporting tools help us understand customer preferences better. Overall, Klaviyo’s features are more tailored to our needs, making it a more powerful and effective platform.
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Textedly
No answers on this topic
Return on Investment
Klaviyo
  • we have grown our revenue significantly without increasing our spend. This is critical.
  • retention rate has gone up tremendously with specific campaigns and audience targeting
  • would love to personalize more but we are a small team and struggle to do as much as we could. It would be great to have an account manager who could make account based recommendations
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Textedly
  • Instant updates to clients.
  • Clients can get info without searching our website.
  • Sign up is easy even for the most technologically illiterate.
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ScreenShots

Klaviyo Screenshots

Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers