Klaviyo is an awesome resource for driving revenue
October 13, 2023

Klaviyo is an awesome resource for driving revenue

Michelle Fetsch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

Klaviyo allows us to communicate with our customers and drive recurring revenue.
  • Building a funnel of customers + engaging them
  • customer engagement & retention
  • driving revenue
  • making recommendations specific to our account
  • having a account manager
  • if content is an email is accidentally deleted, there's no backup or way to get it back
  • host in person workshops to help brands per category drive more revenue
  • we have grown our revenue significantly without increasing our spend. This is critical.
  • retention rate has gone up tremendously with specific campaigns and audience targeting
  • would love to personalize more but we are a small team and struggle to do as much as we could. It would be great to have an account manager who could make account based recommendations
super easy to integrate.
It allows us to offer customers additional products they haven't purchased or get them to rebuy after they haven't.
Acquisition, retention, upsell, subscription, brand loyalty, and category awareness.
Mailchimp was used early in the business when we didn't have as many customers and weren't segmenting. We've used Yotpo for loyalty, reviews, and, most recently, SMS. We have yet to try Klaviyo reviews or SMS, but it would be nice to have all of these items in one suite.

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Klaviyo is an awesome tool for driving customer engagement, retention, and revenue. I don't always find the flow build-outs super easy and wish we had an account manager. I would love more personalized recommendations and in-person workshops.

Klaviyo Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
8
A/B testing
8
Mobile optimization
Not Rated
Email deliverability reporting
Not Rated
List management
8
Triggered drip sequences
6
Calendaring
7
Dashboards
8
Standard reports
8
Custom reports
6
API
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Third-party software integrations
6