Email Marketing Success With Klaviyo
July 12, 2023

Email Marketing Success With Klaviyo

Aman Bhatia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

As We all know that Klaviyo is totally a cloud-based email marketing platform that helps my businesses to create, send, and measure the success of email campaigns. It provides features such as customizable templates, automation workflows. Also, it offers by default Integration with some of the apps like Salesforce, Shopify for which we don't have to do coding just need to setup in it.
  • I have Integrated Klaviyo with my Website and with Salesforce which works simultaneously. This integration is happened very easily as In klaviyo we have flows through which we can do automations and set webhook integration with no code activity.
  • Klaviyo helps me to measure the success of email campaigns.
  • Klaviyo helps me to automate the manual tasks with the helps Flows in it which is very easy to use as it has a very easy to understand user interface and no coding reuired.
  • The point I dislike is when we create automation using workflow some trigger points are not present. So for the trigger point which are not present while creating webhook using flow is very difficult to send data to other system in my case I am sending data to Salesforce.
  • Klaviyo offers Testing functionality but only some fetaures or things to test that could be improved. Currently, We can only test subject lines, sender names, and content . So they will provide additional elements to test as well such as email templates, call-to-action buttons would be better to provide more insights for improving campaign performance.
  • While Klaviyo provides a visual email editor but the editor has lacks advanced design features, such as a drag-and-drop builder or the ability to customize layouts and sections extensively. Enhancing the email editor with more design flexibility and modern templates could make it easier for us to create professional-looking emails without relying on custom HTML/CSS coding.
  • Klaviyo's offers email marketing automation capabilities, personalized messaging which helps my buisness to increased revenue by delivering targeted and timely campaigns. By leveraging customer data and segmenting the audience, businesses can drive higher engagement, conversions, and repeat purchases
  • Klaviyo's ability to track customer behavior and engage with them based on their actions can lead to improved conversion rates. By sending tailored messages to customers at critical stages of the customer journey
When Integrating it with Salesforce I have created a Webhook in Klaviyo using flow(drag and drop) which is very easy at klaviyo side but at the same We need to have setup somethings in Salesforce as well like REST RESOURCE class (Which requires custom coding). I was not so difficult at klaviyo side because of it offers to setup webhook using drag and drop functionality but at Salesforce side you need to have coding knowledge.
Klaviyo collects and analyzes behavioral data from various touchpoints, such as website interactions, email engagement, and purchase history. This data can provide valuable insights into customer behavior and preferences, enabling businesses to understand their customers better way like Customer Lifecycle Management, Campaign Optimization, Understanding Customer Journeys.
Klaviyo can contribute to customer acquisition by enabling businesses to create targeted and personalized email campaigns.

Klaviyo's automation and personalization capabilities are well-suited for customer retention strategies. Businesses can use Klaviyo to implement post-purchase follow-ups, order confirmation emails, and customized loyalty programs. By delivering relevant and timely content, businesses can nurture customer relationships, encourage repeat purchases, and build long-term loyalty.

Klaviyo can support upselling and cross-selling efforts by leveraging customer data and behavior. By analyzing purchase history and customer preferences, businesses can send targeted product recommendations or personalized offers to customers. These recommendations can be based on past purchases, browsing behavior, or similar customer segments

Do you think Klaviyo delivers good value for the price?

Not sure

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Klaviyo is a best email marketing solution in my case because I want to integration it with Salesforce and my website which klaviyo offers in a very easy manner. I found Klaviyo less appropraite when I have to make very advance level or say very professional. Email template that time visual email editor is not able to provide all such things which I want to add in my template such as drag and drop features but it would be good in case you have coding knowledge.

Klaviyo Feature Ratings

Dynamic content
8
Ability to test dynamic content
7
A/B testing
7
Mobile optimization
7
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
9
Dashboards
8
Standard reports
8
Custom reports
9
API
9
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
10
Third-party software integrations
9