Likelihood to Recommend
Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.
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It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
Read full review Pros There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence. Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them. Blackboard principle, confidentiality of contributions Read full review It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved. Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another. Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well. Read full review Cons From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey. I personally had troubled organizing some of the boards to have the data from them exported in a nice way. Hard to find more negative sides, but more templates for more use cases would always be nice :-) Read full review Allow tables as content for comment or description in Cards Assign priority to certain cards (easy for sorting) Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on) Read full review Likelihood to Renew
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review Usability
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either
Read full review Support Rating
I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Read full review Alternatives Considered
we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment.
is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards.
is a different concept and lags behind Klaxoon in terms of workspace.
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Trello is easy for a non-technical person to use. Other management systems, like
, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
Read full review Return on Investment Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want. It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys. we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way. Read full review Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when. Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work. Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates. Read full review ScreenShots