Korero vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Vtiger
Score 9.0 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
KoreroVtiger
Editions & Modules
Basic
$10.00
per user
Professional
$22.00
per user
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
KoreroVtiger
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptional$10 / user / month
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.Discounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
KoreroVtiger
Considered Both Products
Korero
Chose Korero
Korero is user friendly and easy in use. Korero is open to talk about customization of the system for our business process. The others has no possibility to customize and is to complex to work with. The other systems are develop for basics and the price is expensive for less …
Chose Korero
Price point is a great advantage as it combines ATS and CRM .
Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Vtiger
Chose Vtiger
It's not complicated and very easily to use compared to the CRM I used from my former company. There not too much to click just to finish the tasks. Easy to generate data for reporting.
Chose Vtiger
The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the …
Chose Vtiger
Synaptica is mainly for taxonomy, but it stores our product attribution as well, just like Vtiger. Vtiger is a more robust software, and stores product data beyond selling attributes. At our organization size, we like a program like Vtiger because it's more broad with more …
Chose Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a …
Chose Vtiger
Just being a user of Vtiger since I got hired at GB Advisors. Used those solutions on previous experiences, Microsoft Dynamics was deployed in my previous job for opportunity management, it was not so friendly as Vtiger, not sure if it was a bad deployment. Salesforce was used …
Chose Vtiger
SugarCRM is a very powerful CRM let down by a complex UI which means that most organizations would have trouble self-managing the database. leading to a high cost of ownership.
MailChimp is a great email marketing tool for databases below 2000 contacts as that is the point at …
Chose Vtiger
I have used MS Excel to manage such kind of operations but during reporting I faced lots of difficulties. Where in Vtiger CRM I got the most advantage out of MS Excel. It has a dynamic communication history system and a real time activity log where I can track the real time …
Chose Vtiger
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making …
Features
KoreroVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Korero
8.2
Ratings
4% above category average
Vtiger
9.3
Ratings
16% above category average
Customer data management / contact management8.20 Ratings10.00 Ratings
Workflow management8.10 Ratings9.00 Ratings
Opportunity management8.40 Ratings9.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.10 Ratings9.00 Ratings
Quote & order management7.10 Ratings9.00 Ratings
Channel / partner relationship management8.20 Ratings00 Ratings
Contract management00 Ratings9.00 Ratings
Interaction tracking00 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Korero
7.5
Ratings
3% below category average
Vtiger
8.5
Ratings
9% above category average
Case management8.10 Ratings8.00 Ratings
Help desk management6.90 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Korero
7.8
Ratings
0% above category average
Vtiger
6.5
Ratings
18% below category average
Lead management7.90 Ratings7.00 Ratings
Email marketing7.70 Ratings6.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Korero
8.3
Ratings
7% above category average
Vtiger
8.7
Ratings
12% above category average
Task management8.60 Ratings8.00 Ratings
Billing and invoicing management8.10 Ratings9.00 Ratings
Reporting8.10 Ratings9.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Korero
8.5
Ratings
9% above category average
Vtiger
8.7
Ratings
12% above category average
Pipeline visualization8.50 Ratings10.00 Ratings
Forecasting00 Ratings7.00 Ratings
Customizable reports00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Korero
8.1
Ratings
5% above category average
Vtiger
8.7
Ratings
12% above category average
Custom fields7.40 Ratings10.00 Ratings
Scripting environment8.60 Ratings00 Ratings
API for custom integration8.20 Ratings9.00 Ratings
Custom objects00 Ratings7.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Korero
6.4
Ratings
16% below category average
Vtiger
8.0
Ratings
6% above category average
Social data6.40 Ratings00 Ratings
Social engagement00 Ratings8.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Korero
8.1
Ratings
5% above category average
Vtiger
10.0
Ratings
26% above category average
Mobile access8.10 Ratings10.00 Ratings
Security
Comparison of Security features of Product A and Product B
Korero
8.5
Ratings
1% above category average
Vtiger
8.0
Ratings
5% below category average
Role-based user permissions8.50 Ratings8.00 Ratings
Best Alternatives
KoreroVtiger
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KoreroVtiger
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Usability
8.5
(0 ratings)
9.0
(0 ratings)
Support Rating
7.9
(0 ratings)
10.0
(0 ratings)
User Testimonials
KoreroVtiger
Likelihood to Recommend
Always open for a discussion.
Read full review
Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
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Pros
  • Customization of fields as per individual needs
  • Reasonably priced
  • Sales and new business analysis can be well tapped
  • Recruiting software works amazing as all small details are very well incorporated
Read full review
  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
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Cons
  • List of updates in details
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  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
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Usability
It provides seamless solutions, as they promise, according to the pricing.
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In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
Read full review
Support Rating
They are very quick to answer your query and they give great support from the moment you sign up for Korero. I was referred to use this platform for the same reason by a friend and now after using it I can bet they are not just responsive but they also ensure customer expectations are met and the customer experience while using Korero is flawless.
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there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
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Alternatives Considered
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Read full review
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
Read full review
Return on Investment
  • Increased sales' achievements by considerable number
Read full review
  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
Read full review
ScreenShots

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger