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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Pimcore

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pimcore is an open-core Product Experience Management (PXM) platform designed for enterprise organizations that require consolidation of product data, digital assets, and customer experience delivery within a unified infrastructure. Founded in 2013 and headquartered in Salzburg, Austria, the platform serves as a centralized ecosystem for managing multi-channel data operations. Pimcore solutions at a glance A consolidated platform built around six integrated solution…

    $0

    Pricing
    LaserfichePimcore
    Editions & Modules
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Community Edition
    $0
    Professional Edition
    9,900
    per year per installation
    Enterprise Edition
    29,900
    per year per installation
    PaaS Edition
    From 39,900
    per year per installation
    Offerings
    Pricing Offerings
    LaserfichePimcore
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    LaserfichePimcore
    Considered Both Products
    Laserfiche
    No answer on this topic
    Pimcore
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    LaserfichePimcore
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Laserfiche and Pimcore
    Feature
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Pimcore
    -
    Ratings
    Content capture & imaging9.024 Ratings00 Ratings
    File sync, storage & archiving8.024 Ratings00 Ratings
    Document management8.525 Ratings00 Ratings
    Records management9.024 Ratings00 Ratings
    Content search & retrieval8.524 Ratings00 Ratings
    Enterprise content collaboration8.019 Ratings00 Ratings
    Content publishing & creation8.516 Ratings00 Ratings
    Security, risk management & information governance9.023 Ratings00 Ratings
    Contract lifecycle management8.919 Ratings00 Ratings
    Automated workflows8.516 Ratings00 Ratings
    Mobile support8.010 Ratings00 Ratings
    Integration8.017 Ratings00 Ratings
    Best Alternatives
    LaserfichePimcore
    Small Businesses
    Egnyte
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LaserfichePimcore
    Likelihood to Recommend
    9.0
    (48 ratings)
    9.7
    (3 ratings)
    Likelihood to Renew
    8.6
    (16 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (9 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LaserfichePimcore
    Likelihood to Recommend
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
    Read full review
    Pimcore
    Pimcore is especially suitable for an organization that has a complex data model and processes that cannot be met easily with out of the box systems. It is especially helpful where data is lying in multiple legacy systems and needs complex integrations with these systems. It may not be the best choice for someone looking for and out of the box system with predefined features.
    Read full review
    Pros
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
    Read full review
    Pimcore
    • PIM - Production Information Management
    • CX - Customer Experience and Customer Data Platform
    • MDM - Master Data Management
    • DAM - Digital Asset Management
    • CMS - Content Management System
    • Digital Commerce
    Incentivized
    Read full review
    Cons
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
    Read full review
    Pimcore
    • Can have a better UI.
    • The data delivery channel sometimes breaks.
    • Analytics and reporting could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Pimcore
    No answers on this topic
    Usability
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
    Read full review
    Pimcore
    No answers on this topic
    Reliability and Availability
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
    Read full review
    Pimcore
    No answers on this topic
    Performance
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
    Read full review
    Pimcore
    No answers on this topic
    Support Rating
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
    Read full review
    Pimcore
    No answers on this topic
    Online Training
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
    Read full review
    Pimcore
    No answers on this topic
    Alternatives Considered
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
    Read full review
    Pimcore
    PIMCore is Digital Platform making it single source of truth for many upstream and downstream system. Akeneo is just PIM and its doing PIM job properly but PimCore is much more than this. AEM is too costly and can't be affordable for many small and mid size companies
    Incentivized
    Read full review
    Return on Investment
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
    Read full review
    Pimcore
    • With the customers we have worked with, Pimcore has quite a positive impact on ROI.
    • Pimcore systems have helped customers not only integrate their data but also improved data quality, greatly reduced their time to market and turn around time.
    Read full review
    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository

    Pimcore Screenshots

    Screenshot of Pimcore offers integrated Digital Asset Management (DAM) functionality to centrally manage all types of digital assets like images, videos, documents, and graphics. Users can enrich these assets with custom metadata and categorize them using flexible tagging. This tagging system enhances searchability and organization across all connected content. Metadata structures can be tailored to meet business-specific requirements, enabling precise control and contextual enrichment of assets throughout their lifecycle.Screenshot of Pimcore PIM offers flexible product data modeling that supports complex and scalable data structures tailored to any business need. Its graphical data modeling interface enables the creation of custom classes, attributes, and entity relationships without coding. Pimcore supports data inheritance, allowing child products to automatically inherit attributes from parent items, reducing redundancy. With data perspectives, users can define role-specific views for streamlined editing. Strong data relation capabilities further enrich product information by linking related entities like accessories or manuals, ensuring consistency, efficiency, and reusability across all channels.Screenshot of Pimcore supports data quality management through configurable validation rules, completeness checks, and structured data models. Businesses can define mandatory fields, set formatting or value constraints, and apply rule-based validations across data types. Dashboards and custom widgets highlight data quality metrics in real time. These capabilities ensure consistent, accurate, and reliable data, reduce errors in downstream systems, and support compliance with internal and external data standards.Screenshot of Pimcore’s batch editing functionality for assets empowers users to manage and update multiple digital files simultaneously. This feature streamlines administrative tasks by enabling the mass assignment of metadata, tags, or classifications across selected assets in just a few clicks. It reduces manual workload and ensures consistency in data quality, which is vital for large enterprises managing thousands of media files. For users, it enhances productivity and accelerates time-to-market by minimizing repetitive actions and improving operational workflows.Screenshot of Pimcore offers search and filtering capabilities across all content types - assets, data objects, and documents. Users can perform full-text searches, apply advanced filters, and configure faceted navigation to quickly locate relevant data. The system supports attribute-based filtering, role-specific search masks, and customizable grid views. These tools enhance user efficiency, reduce time spent on manual browsing, and ensure data accessibility and precision in high-volume environments.Screenshot of Pimcore’s Digital Experience Platform (DXP), which integrates content management and personalization to deliver tailored digital experiences across channels. It enables real-time content and product personalization based on user behavior, segmentation, or contextual data. With built-in tools for targeting, rule-based personalization, and multichannel publishing, businesses can serve dynamic content and product views adapted to individual preferences. This leads to increased engagement, improved conversion rates, and a consistent brand experience across all digital touchpoints.