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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lattice

    Score8.1 out of 10
    N/ALattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business…

    $8

    per month per user

    Upwork

    Score8.5 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    Pricing
    LatticeUpwork
    Editions & Modules
    + Engagement
    $4
    per month per user
    + Grow
    $4
    per month per user
    Performance Management
    $8
    per month per user
    OKRs & Goals
    $8
    per month per user
    Performance Management + OKRs & Goals
    $11
    per month per user
    Plus
    $49.99
    per month
    Basic
    Free
    Offerings
    Pricing Offerings
    LatticeUpwork
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll contracts billed annually. Special enterprise pricing available for multi-product and volume purchases.—
    More Pricing Information
    Features
    LatticeUpwork
    Performance and Goals
    Comparison of Performance and Goals features of Lattice and Upwork
    Feature
    Lattice
    8.2
    50 Ratings
    5% above category average
    Upwork
    -
    Ratings
    Corporate goal setting8.438 Ratings00 Ratings
    Subordinate goal setting8.245 Ratings00 Ratings
    Individual goal setting8.549 Ratings00 Ratings
    Line-of sight-visibility7.741 Ratings00 Ratings
    Performance tracking8.148 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Lattice and Upwork
    Feature
    Lattice
    8.9
    50 Ratings
    6% above category average
    Upwork
    -
    Ratings
    Performance plans8.441 Ratings00 Ratings
    Plan weighting8.728 Ratings00 Ratings
    Manager note taking8.447 Ratings00 Ratings
    Performance improvement plans8.319 Ratings00 Ratings
    Review status tracking9.143 Ratings00 Ratings
    Rater nomination workflow9.426 Ratings00 Ratings
    Review reminders9.546 Ratings00 Ratings
    Workflow restrictions9.529 Ratings00 Ratings
    Multiple review frequency9.539 Ratings00 Ratings
    Reporting8.435 Ratings00 Ratings
    Best Alternatives
    LatticeUpwork
    Small Businesses
    15Five
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    Reflektive
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LatticeUpwork
    Likelihood to Recommend
    8.1
    (52 ratings)
    9.1
    (26 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (13 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.8
    (5 ratings)
    9.1
    (5 ratings)
    User Testimonials
    LatticeUpwork
    Likelihood to Recommend
    Lattice
    - Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
    Incentivized
    Read full review
    Upwork
    I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
    Incentivized
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    Pros
    Lattice
    • clean simple user interface. easy to navigate and i like the homepage
    • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
    • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager
    Incentivized
    Read full review
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    Cons
    Lattice
    • it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
    • Lattice app (for phone) is very limited in scope and doesn't have face ID
    • sales team can be misleading; need to really double check and push on important issues
    Incentivized
    Read full review
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    Likelihood to Renew
    Lattice
    It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.
    Incentivized
    Read full review
    Upwork
    No answers on this topic
    Usability
    Lattice
    It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
    Incentivized
    Read full review
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    Support Rating
    Lattice
    Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
    Incentivized
    Read full review
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    Alternatives Considered
    Lattice
    Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
    Incentivized
    Read full review
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    Return on Investment
    Lattice
    • We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
    • The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
    • The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
    Incentivized
    Read full review
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
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