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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lead411

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Lead411 is a sales intelligence solution that provides provides news-driven sales leads, IT intelligence and unlimited company contacts within a simple UI. Key differentiators are unlimited downloads, fresh daily leads based on territory, and a no commitment monthly offer.

    $99

    per month per user

    Agentforce Field Service

    Score8.8 out of 10
    N/AField Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce.

    $600

    per year per user

    Pricing
    Lead411Agentforce Field Service
    Editions & Modules
    Basic Plus Unlimited
    $99
    per month per user
    Enterprise Limited
    Contact Sales
    Contractor
    $50
    per month (billed annually) per user
    Contractor Plus
    $75
    per month (billed annually) per user
    Dispatcher
    $165
    per month (billed annually) per user
    Technician
    $165
    per month (billed annually) per user
    Field Service Plus
    $220
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Lead411Agentforce Field Service
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing reflected may not include certain add-ons like Bombora Intent Data or extra seats. Contact Sales for customization of the service.—
    More Pricing Information
    Community Pulse
    Lead411Agentforce Field Service
    Considered Both Products
    Lead411
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    32 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Lead411Agentforce Field Service
    Prospecting
    Comparison of Prospecting features of Lead411 and Salesforce Agentforce Field Service
    Feature
    Lead411
    8.1
    53 Ratings
    5% above category average
    Salesforce Agentforce Field Service
    -
    Ratings
    Advanced search8.152 Ratings00 Ratings
    Identification of new leads8.047 Ratings00 Ratings
    List quality7.752 Ratings00 Ratings
    List upload/download8.349 Ratings00 Ratings
    Ideal customer targeting8.247 Ratings00 Ratings
    Load time/data access8.150 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Lead411 and Salesforce Agentforce Field Service
    Feature
    Lead411
    7.8
    53 Ratings
    1% above category average
    Salesforce Agentforce Field Service
    -
    Ratings
    Contact information7.753 Ratings00 Ratings
    Company information8.353 Ratings00 Ratings
    Industry information7.653 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Lead411 and Salesforce Agentforce Field Service
    Feature
    Lead411
    7.6
    49 Ratings
    2% above category average
    Salesforce Agentforce Field Service
    -
    Ratings
    Lead qualification process7.840 Ratings00 Ratings
    Smart lists and recommendations7.434 Ratings00 Ratings
    Salesforce integration7.422 Ratings00 Ratings
    Company/business profiles7.743 Ratings00 Ratings
    Alerts and reminders6.830 Ratings00 Ratings
    Data hygiene7.017 Ratings00 Ratings
    Automatic data refresh7.537 Ratings00 Ratings
    Tags9.34 Ratings00 Ratings
    Filters and segmentation7.744 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Lead411 and Salesforce Agentforce Field Service
    Feature
    Lead411
    8.6
    16 Ratings
    14% above category average
    Salesforce Agentforce Field Service
    -
    Ratings
    Sales email templates8.216 Ratings00 Ratings
    Append emails to records9.01 Ratings00 Ratings
    Best Alternatives
    Lead411Agentforce Field Service
    Small Businesses
    Owler
    Score9.7 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    No answers on this topic
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lead411Agentforce Field Service
    Likelihood to Recommend
    8.4
    (58 ratings)
    9.9
    (15 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    8.5
    (2 ratings)
    Usability
    8.4
    (12 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (4 ratings)
    8.6
    (9 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Lead411Agentforce Field Service
    Likelihood to Recommend
    Lead411
    It is well suited for reaching prospects across a vast array of industries; lead generation, planning for meetings (let's me know who might be attending from the client side and allows me to view their LinkedIn account ahead of time. I wouldn't use it for B2C sales or inexperienced sales support people. One still needs to determine which contacts to download.
    Incentivized
    Read full review
    Salesforce
    We've demoed quite a few models, different companies. I know Salesforce has huge backing, but even so they're open to customization and solutions. Some of the competition, keep in mind for my industry, there's not a lot of options out there. We're not your typical Salesforce target market. I mean we're not really selling a lot. I mean, quite honestly, I don't even have a sales department because can't do all of the work that my current customers need me to do. So I don't need to go drum up new business. I just needed it for more of tracking and a work management solution. And in the construction, specifically utility construction, industry, there's not a lot of options, but it definitely was the best option for us.
    Incentivized
    Read full review
    Pros
    Lead411
    • Most importantly --- The DATA is accurate and the platform is straight-forward and simple to use. The native connection to our CRM environment "completes the requirement" from our standpoint. A "10 out of 10"...
    • From my experiences and interactions, the culture of the organization is exceptionally focused on customer satisfaction! We've been more than pleased with EVERY SINGLE interaction with Lead411....they go out of their way to be of assistance. A "10 out of 10"...
    Read full review
    Salesforce
    • Real Time Communication with back-office team When our nurses need anything by using mobile app they can reach out to our back office team to resolve their issues
    • Utilization of resources We can see the all the appointments view with the assigned representative in a single page so We can assign more appointments if any resources has any free slot it is just a drag and drop
    • It helps us to automate the process like delay or reach notification we can also route the appointments based on representative skill set, location and urgency of task
    Incentivized
    Read full review
    Cons
    Lead411
    • Ability to search contacts and companies by actual street and physical address is not there yet. This is extremely helpful when trying to strategically work a particular neighborhood where you're trying to build up your own individual name and brand recognition. It's also a way of keeping others in the sales force from stepping on the toes or duplicating efforts of another sales rep.
    Read full review
    Salesforce
    • Our biggest complaint is the optimizer removes jobs from the schedule at times and they are hard to track down and if missed we may not have a tech show up at all for the customer.
    • Reporting off of Service Appointment history is challenging
    • Without having a developer adjust your views the amount of available fields can be overwhelming.
    Incentivized
    Read full review
    Likelihood to Renew
    Lead411
    Lead411 is utilized by our team and as they improve their functionality for company look ups in batches, we are interested in testing it
    Read full review
    Salesforce
    As of right now there is not a alternative that seems to offer all of the functionality with a vision of what is needed in the future. It is my belief that ClickSoftware will remain a leader in Mobile Workforce Management for a long time.
    Read full review
    Usability
    Lead411
    I would rate Lead411’s overall usability a 9 out of 10. The platform is intuitive, easy to navigate, and provides quick access to accurate data. Features like advanced search filters and integrations make it seamless for sales teams. Minor improvements could be made in global data coverage, but overall, it’s highly efficient and user-friendly.
    Read full review
    Salesforce
    Within a week a scheduler can confidently navigate the program and from there they learn more niche tools but from the beginning they can hit the ground running. With different user views available the developers can narrow down what is needed based on your job role which has been invaluable.
    Incentivized
    Read full review
    Support Rating
    Lead411
    They are very good at responding to my questions.
    Incentivized
    Read full review
    Salesforce
    Having a program that gives sales leaders a real time view was game changing. Time was always an issue because there wasn't always a sales leader available for closing sales. This has allowed for any sales leader to jump in and help make the sale without the need to do a warm transfer.
    Incentivized
    Read full review
    Online Training
    Lead411
    No answers on this topic
    Salesforce
    Overall the training was quite informative but did lack detail in some areas. It had all of the necessary content for an experience product user but didn't offer enough information for a new user to complete the training and then feel comfortable in real-world situations running or managing the software. I would recommend this course for anyone with at least 1 year of full-time exposure to the ClickSchedule product.
    Read full review
    Alternatives Considered
    Lead411
    ZoomInfo certainly is class when it comes to its capabilities. That said, if you're in a heavy outbound role and you just want to get down to the nitty gritty Lead411 is a cost effective measure to get you the information you need to be as successful as you can possibly be.
    Incentivized
    Read full review
    Salesforce
    I have added a few of the many Salesforce products we use. We also use HubSpot but they all have different functions so not really comparable as they are used for different things/ teams.
    Incentivized
    Read full review
    Return on Investment
    Lead411
    • I've been able to receive some great contact info that has led to me booking new speakers.
    • I've wasted a lot of time and credits on data that says it was verified and is not correct.
    • It is very labor intensive to keep cost down.
    Incentivized
    Read full review
    Salesforce
    • ClickSoftware (ClickSchedule) has allowed for a technician work schedule to be fuller
    • ClickSoftware (ClickSchedule) has improved efficiency of the mobile work force when it is adhere to, and excessive rule violations are avoided.
    • ClickSoftware (ClickSchedule) has increased accountability of the mobile work force throughout the day.
    Read full review
    ScreenShots

    Lead411 Screenshots

    Screenshot of advanced search within the Lead411 platformScreenshot of the AI Dashboard used to find the most relevant and ready-to-purchase prospects quicklyScreenshot of where to contact prospects directly in the platform, create follow-up sequences and flag important prospects all within the platform.Screenshot of Lead411 a pricing options.

    Agentforce Field Service Screenshots

    Product screenshotProduct screenshotProduct screenshot