Top Rated
56 Ratings
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Score 9.1 out of 100
62 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

LeadFuze

I like the ability to dump manageable quantities of leads into my warm email outreach campaigns, without having a huge master list of leads to break up manually into chunks, and the FuseBot automation literally puts it on autopilot every week when I am ready to add new leads into the top of my funnel.
Jonathan Rockett | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
Ryan McCarty | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2
Contact preview
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.1
Dialer-CRM integration
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Call notes & tags
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.1
Automatic call logging
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3

Core Dialer

LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Outbound dialing
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Inbound routing
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Custom caller ID
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Click-to-call
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.4
Recorded voicemail drop
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.0
Dialer contact import
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.3
Campaign & list management
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.1

Call Follow-up and Quality Assurance

LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
7.8
Follow-up calls
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2
Dialer reporting & analytics
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
7.1
Dialer compliance
LeadFuze
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.0

Pros

LeadFuze

  • LeadFuze is easy to use. Like any software it takes a little getting used to.....but the product works and it is providing leads to help grow our business.
  • Support is quick and helpful. I even had the owner on chat with me a few times. You are going to get stuck once in a while. The LeadFuze support team with get you out of trouble and back making money.
  • There are a lot of good leads available. And more are added on a regular basis. Can't ask for more than that.
  • Cost is reasonable, especially when compared to PPC.
Doug Ellenberger | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

  • Organizes your leads based on the parameters you set so you call the hottest leads first.
  • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
  • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
Anonymous | TrustRadius Reviewer

Cons

LeadFuze

  • We were doing simple text emails that were coming out of sales peoples inboxes so this functionality wasn't totally needed on our end at the moment, but we imagine that we would have wanted to do more with customizing emails in general.
Anonymous | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

  • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
  • All notes are lost when another inbound call comes in, whether or not you accept that call.
Anonymous | TrustRadius Reviewer

Usability

LeadFuze

LeadFuze 7.3
Based on 1 answer
No answer on this topic is available.

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

PowerDialer for Salesforce, from XANT (formerly InsideSales.com) 8.2
Based on 5 answers
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
Jonathan Ison | TrustRadius Reviewer

Support Rating

LeadFuze

LeadFuze 9.0
Based on 12 answers
It is very rare for me to leave a 10 for a review, however LeadFuze customer support really deserves a 10. They are prompt at answering questions and offer advice on best practice for gathering data and outbound emails. Also, they provide regular updates regarding future updates to their platform. I highly recommend Leadfuze.
Sal Carrero | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadFuze

I found LeadFuze a few years ago and have always looked to them first given the great product and customer service. I go in and out of active membership depending on what my consulting projects demand. Great value given the price point.
Adam Goodman | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
Anonymous | TrustRadius Reviewer

Return on Investment

LeadFuze

  • The negative impact to us was in an (admittedly) reasonable upfront cost that we could have allocated to additional advertising that month.
  • The positive impact... how many clients do you need to get a positive ROI? We made it back and more in month 1.
  • We were very lucky to get in on the lifetime deal, so now we broke even on the cost of the software-- it's free forever!
Gareth Ellis | TrustRadius Reviewer

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

  • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
  • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
  • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
Mike Stevenson | TrustRadius Reviewer

Screenshots

Pricing Details

LeadFuze

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

LeadFuze
8.7
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2

Likelihood to Renew

LeadFuze
6.4
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

Usability

LeadFuze
7.3
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)
8.2

Support Rating

LeadFuze
9.0
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

Implementation Rating

LeadFuze
9.1
PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

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