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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Nutshell

    Score9.2 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $19

    per month per user

    Pricing
    Less Annoying CRMNutshell
    Editions & Modules
    Always
    $15
    per month per user
    Foundation
    $19
    per month per user
    Growth
    $32
    per month per user
    Pro
    $49
    per month per user
    Business
    $67
    per month per user
    Enterprise
    $89
    per month per user
    Offerings
    Pricing Offerings
    Less Annoying CRMNutshell
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.15% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Less Annoying CRMNutshell
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Nutshell Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Less Annoying CRMNutshell
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    Nutshell CRM
    9.2
    15 Ratings
    16% above category average
    Customer data management / contact management9.963 Ratings9.114 Ratings
    Workflow management9.555 Ratings10.013 Ratings
    Territory management8.124 Ratings10.08 Ratings
    Opportunity management9.947 Ratings10.010 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.751 Ratings8.014 Ratings
    Contract management8.425 Ratings10.01 Ratings
    Quote & order management7.721 Ratings9.59 Ratings
    Interaction tracking9.945 Ratings8.012 Ratings
    Channel / partner relationship management8.727 Ratings8.43 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    Nutshell CRM
    10.0
    7 Ratings
    26% above category average
    Case management9.947 Ratings10.06 Ratings
    Help desk management9.948 Ratings10.01 Ratings
    Call center management00 Ratings10.05 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    Nutshell CRM
    8.9
    14 Ratings
    14% above category average
    Lead management9.039 Ratings9.713 Ratings
    Email marketing8.621 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    Nutshell CRM
    9.4
    13 Ratings
    20% above category average
    Task management9.951 Ratings9.712 Ratings
    Reporting9.537 Ratings10.09 Ratings
    Billing and invoicing management00 Ratings8.42 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    Nutshell CRM
    10.0
    13 Ratings
    27% above category average
    Forecasting7.817 Ratings10.010 Ratings
    Pipeline visualization8.432 Ratings10.012 Ratings
    Customizable reports9.927 Ratings10.012 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    8.9
    53 Ratings
    15% above category average
    Nutshell CRM
    9.9
    11 Ratings
    26% above category average
    Custom fields9.752 Ratings9.511 Ratings
    Scripting environment8.311 Ratings10.02 Ratings
    API for custom integration8.510 Ratings9.96 Ratings
    Custom objects00 Ratings10.06 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    8.7
    11 Ratings
    14% above category average
    Nutshell CRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation8.711 Ratings10.02 Ratings
    Compensation management8.64 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    Nutshell CRM
    9.1
    13 Ratings
    18% above category average
    Mobile access9.934 Ratings9.113 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    Nutshell CRM
    9.6
    4 Ratings
    13% above category average
    Role-based user permissions10.031 Ratings9.63 Ratings
    Single sign-on capability00 Ratings9.63 Ratings
    Social CRM
    Comparison of Social CRM features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    -
    Ratings
    Nutshell CRM
    9.7
    9 Ratings
    25% above category average
    Social data00 Ratings9.39 Ratings
    Social engagement00 Ratings10.02 Ratings
    Best Alternatives
    Less Annoying CRMNutshell
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMNutshell
    Likelihood to Recommend
    9.9
    (65 ratings)
    9.7
    (15 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.9
    (51 ratings)
    8.7
    (5 ratings)
    Support Rating
    9.1
    (30 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Less Annoying CRMNutshell
    Likelihood to Recommend
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    Nutshell Inc.
    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Nutshell Inc.
    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Nutshell Inc.
    • integration with email doesn't work as advertised
    • would like integration with quickbooks
    • If there is a misspelling in any one email address, you can not send a mass email. You must go back and correct each error before it can send.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Nutshell Inc.
    This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
    Incentivized
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Nutshell Inc.
    Extremely easy to use and they help you throughout the process. I find it not challenging, an effective utility to help us prioritize and engage efficiently at a reasonable price point. We enjoy working with the team there and they're easy to access. I've already recommended it to two colleagues
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Nutshell Inc.
    Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
    Incentivized
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Nutshell Inc.
    Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
    Incentivized
    Read full review
    Alternatives Considered
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    Nutshell Inc.
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer service and often they would not even be able to find a solution. I would not recommend ACT! to anyone. Since getting nutshell, I have learned a bit about Cosential and I know that it is more catered to the construction industry and can help with proposal creation, so I think that may be something we consider in the not-too-near future.
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Nutshell Inc.
    • Nutshell CRM has had a major impact on ROI. The last program we used cost more and had fewer features and accessibility.
    • One negative impact is its email functions. As stated before in this review I need to be able to send large attachments and pics through email and Nutshell is very limited when it comes to that.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

    Nutshell Screenshots

    Screenshot of Nutshell's dashboard, mobile app, and sales metrics.Screenshot of the interface to build custom pipelines.Screenshot of where to measure contact engagement with Nutshell Marketing emails, forms, website traffic, and landing pages.Screenshot of the interface to engage with website visitors and leads throughout the buying journey via multiple channels using Nutshell Engagement. Channels include SMS, AI webchat, WhatsApp, Facebook Messenger, and Instagram DMs.Screenshot of Quotes & Invoices, where users can create, send, and monitor custom quotes and invoices without leaving Nutshell.