LimeSurvey vs. QuestionPro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LimeSurvey
Score 8.9 out of 10
N/A
LimeSurvey, a German company, offers their open source survey software, available with paid hosted and premium editions.
$34
per month
QuestionPro
Score 9.4 out of 10
N/A
QuestionPro is an online survey creator software designed to gather insights for better data-driven decision-making through quantitative and qualitative research. The platform allows users to design surveys to deliver better customer experiences, create strategies for product-market, and improve teams/manager effectiveness.
$0
Pricing
LimeSurveyQuestionPro
Editions & Modules
Free
$0
per month
Expert
$29
per month (billed annually)
Basic
$34
per month (billed monthly)
Enterprise
$74
per month (billed annually)
Corporate
custom pricing
Free
$0
Advanced
99/month
Team Edition
Contact Vendor
Research Edition
Contact Vendor
Offerings
Pricing Offerings
LimeSurveyQuestionPro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFree 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)
More Pricing Information
Community Pulse
LimeSurveyQuestionPro
Top Pros
Top Cons

No answers on this topic

Features
LimeSurveyQuestionPro
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
LimeSurvey
8.3
1 Ratings
6% above category average
QuestionPro
5.3
3 Ratings
38% below category average
Survey templates8.01 Ratings9.13 Ratings
Themes8.01 Ratings3.53 Ratings
Custom logo/branding9.01 Ratings3.53 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
LimeSurvey
8.7
1 Ratings
1% above category average
QuestionPro
7.8
4 Ratings
10% below category average
Changes to live survey9.01 Ratings7.24 Ratings
Question design help8.01 Ratings8.14 Ratings
Multiple question types9.01 Ratings8.14 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
LimeSurvey
9.0
1 Ratings
8% above category average
QuestionPro
8.1
4 Ratings
3% below category average
Survey logic flexibility9.01 Ratings8.14 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
LimeSurvey
7.0
1 Ratings
16% below category average
QuestionPro
6.6
4 Ratings
22% below category average
Response tracking9.01 Ratings9.14 Ratings
Data export10.01 Ratings6.34 Ratings
Standard reports6.01 Ratings7.24 Ratings
Custom reports6.01 Ratings3.33 Ratings
Analytics4.01 Ratings7.14 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
LimeSurvey
7.5
1 Ratings
11% below category average
QuestionPro
4.9
4 Ratings
52% below category average
Access controls8.01 Ratings4.44 Ratings
Compliance7.01 Ratings5.33 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
LimeSurvey
8.0
1 Ratings
1% below category average
QuestionPro
5.7
3 Ratings
35% below category average
Vendor-offered crowdsourcing8.01 Ratings5.33 Ratings
Respondent restrictions8.01 Ratings6.13 Ratings
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User Ratings
LimeSurveyQuestionPro
Likelihood to Recommend
10.0
(1 ratings)
7.1
(10 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(6 ratings)
Usability
-
(0 ratings)
8.6
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
LimeSurveyQuestionPro
Likelihood to Recommend
LimeSurvey
For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Read full review
QuestionPro Inc
QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
Read full review
Pros
LimeSurvey
  • Ease of use.
  • Customizable.
Read full review
QuestionPro Inc
  • Before choosing QuestionPro, we evaluated it and Qualtrics, SurveyGizmo, and SurveyMonkey. A committee tested each of 141 key features on all four products. QuestionPro did well in the comparison and we have ended up using even more features that we tested. The summary of that work can be found here: https://oit.utk.edu/research/documentation/qualtrics-to-questionpro/.
  • The way it handles anonymous surveys is particularly good. With most products, you have to remember to check the "anonymous" box to prevent it from saving email addresses or other identifiable data. But if you forget to do so, you can't tell by taking the survey. Question pro uses "Respondent Anonymity Assurance" that must be turned on by the company (a quick request from the chat window will suffice) and then it can never be turned off. This activates a link that appears on the bottom left-hand of each survey page. Clicking it takes the survey participant to a company page which assures them that the anonymous feature is indeed turned on.
  • It has a very nice combination of great power and ease of use.
  • The support we have received from the company has been excellent. Our team has worked with around 30 research software vendors for over 35 years and this company stands out as being extremely responsive to our needs. We told them we needed a migration tool to help us move from Qualtrics to QuestionPro and they created one in just a few weeks. They've added or improved a number of other features for us, at no charge.
Read full review
Cons
LimeSurvey
  • Limited email handling.
  • Some customizations are difficult.
Read full review
QuestionPro Inc
  • Doesn't allow for the level of customization required for a lot of projects
  • Can be a little too simple, not complex enough
  • Can tend to be a little buggy at times -- new features need to be more thoroughly vetted
Read full review
Likelihood to Renew
LimeSurvey
No answers on this topic
QuestionPro Inc
We are currently reviewing the cost of the license as we are interested in extending the license for the campus, questionpro is not an "inexpensive" option for a publicly funded non-profit Institute.
Read full review
Usability
LimeSurvey
No answers on this topic
QuestionPro Inc
For the countless surveys I have created over the last four years, I never had a major problem.
Read full review
Support Rating
LimeSurvey
No answers on this topic
QuestionPro Inc
They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
Read full review
Implementation Rating
LimeSurvey
No answers on this topic
QuestionPro Inc
Try every feature and test take your surveys multiple times, running through different scenarios.
Read full review
Alternatives Considered
LimeSurvey
LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
Read full review
QuestionPro Inc
First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
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Return on Investment
LimeSurvey
  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
Read full review
QuestionPro Inc
  • QuestionPro has gathered feedback used to shape future policy, increasing customer (student) satisfaction.
  • QuestionPro gathered data useful for communication across departments that often struggle to understand one another. For example, the survey gathered data that enabled IT to pinpoint specific WiFi problems across campus.
  • QuestionPro helps evaluate student staff performance and identify places for growth, enhancing our team’s ability to serve ever-changing students.
Read full review
ScreenShots

LimeSurvey Screenshots

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