TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LinkedIn Recruiter

    Score8 out of 10
    N/ALinkedIn Recruiter is a hiring platform for talent professionals that helps find, connect with, and manage the people you want to hire.N/A

    ServiceTitan

    Score7.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    LinkedIn RecruiterServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    LinkedIn RecruiterServiceTitan
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    LinkedIn RecruiterServiceTitan
    Considered Both Products
    LinkedIn
    No answer on this topic
    ServiceTitan
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    24 Answers
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    19 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    16 Answers
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    33%
    Implementation went as expected
    2 Answers
    Best Alternatives
    LinkedIn RecruiterServiceTitan
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    Avature CRM
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LinkedIn RecruiterServiceTitan
    Likelihood to Recommend
    8.5
    (25 ratings)
    3.5
    (14 ratings)
    Usability
    8.8
    (6 ratings)
    4.1
    (2 ratings)
    User Testimonials
    LinkedIn RecruiterServiceTitan
    Likelihood to Recommend
    LinkedIn
    LinkedIn Recruiter is better suited in terms of the filters it provides to search for a pool of candidates. Features like past and current companies, past universities, or years of experience, AI Search, and AI message drafting do wonders in terms of recruitment. But some more filters can be added, which will help further in recruitment. For example, Boolean search in job titles, targeting specific keywords in recent experience, etc.
    Incentivized
    Read full review
    ServiceTitan
    ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
    Incentivized
    Read full review
    Pros
    LinkedIn
    • The scheduler is my most favorite part of Recruiter. Super easy and organized to use.
    • It also can integrate with my applicant tracking system when and if I hire from LinkedIn Recruiter.
    • The fact that you can see an applicants full profile gives more information than just a resume when selecting candidates to interview.
    Incentivized
    Read full review
    ServiceTitan
    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Incentivized
    Read full review
    Cons
    LinkedIn
    • For some reason, whenever I click "View in Recruiter" it takes me to the project summary screen instead of that candidate's profile in Recruiter
    • It would be nice if candidates got automatically moved to the appropriate stage when an action is taken (ie "Contacted" after sending them a message)
    Incentivized
    Read full review
    ServiceTitan
    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Incentivized
    Read full review
    Usability
    LinkedIn
    This portals helps to source the profile directly from the LinkedIn where I don't need to check the resume and LinkedIn separately every time. LinkedIn Recruiter is the best platform for posting the job effortlessly. It requires only few details and we can get response quicker.
    Incentivized
    Read full review
    ServiceTitan
    I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
    Incentivized
    Read full review
    Alternatives Considered
    LinkedIn
    SeekOut has a diversity filter, which I like. They also list some candidates that are not on LinkedIn, but ultimately SeekOut routes me to LinkedIn. So technically SeekOut allows me to screen for filters that LinkedIn does not, but I actually end up using LinkedIn Recruiter to manage and communicate with the candidates.
    Incentivized
    Read full review
    ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
    Read full review
    Return on Investment
    LinkedIn
    • It's a must have for reaching passive candidates.
    • Love being able to identify candidates we may need in the future and saving them in a project.
    • It's difficult to cut through the noise using Inmails since everyone is using the tool.
    Incentivized
    Read full review
    ServiceTitan
    • We can more effectively retain customers and send them offers if it's been a while since their last visit.
    • Our cash flow has dramatically improved because now the technicians invoice everything.
    • We can get estimates out the door within the hour, not days later.
    Incentivized
    Read full review
    ScreenShots

    ServiceTitan Screenshots

    Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board