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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Logi Symphony

    Score8.9 out of 10
    N/ALogi Symphony is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. It can be integrated into users’ existing business applications and its visualization and reporting tools can be customized.N/A

    Cyfe

    Score4 out of 10
    N/ACyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

    $29

    per month

    Pricing
    Logi SymphonyCyfe
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Standard
    $39
    per month
    Pro
    $65
    per month
    Premier
    $119
    per month
    Offerings
    Pricing Offerings
    Logi SymphonyCyfe
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Logi SymphonyCyfe
    Considered Both Products
    insightsoftware
    No answer on this topic
    Traject
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Logi SymphonyCyfe
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    8.4
    51 Ratings
    3% above category average
    Cyfe, by Traject
    6.6
    28 Ratings
    21% below category average
    Pixel Perfect reports8.443 Ratings6.817 Ratings
    Customizable dashboards8.651 Ratings4.028 Ratings
    Report Formatting Templates8.139 Ratings9.120 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    8.1
    51 Ratings
    1% above category average
    Cyfe, by Traject
    7.2
    26 Ratings
    11% below category average
    Drill-down analysis7.951 Ratings8.715 Ratings
    Formatting capabilities8.250 Ratings8.120 Ratings
    Integration with R or other statistical packages7.633 Ratings10.09 Ratings
    Report sharing and collaboration8.645 Ratings2.026 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    7.9
    49 Ratings
    4% below category average
    Cyfe, by Traject
    5.0
    23 Ratings
    49% below category average
    Publish to Web8.442 Ratings4.015 Ratings
    Publish to PDF7.845 Ratings4.021 Ratings
    Report Versioning7.838 Ratings6.89 Ratings
    Report Delivery Scheduling8.337 Ratings1.017 Ratings
    Delivery to Remote Servers7.23 Ratings9.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    7.8
    49 Ratings
    3% below category average
    Cyfe, by Traject
    7.2
    19 Ratings
    11% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.148 Ratings3.018 Ratings
    Location Analytics / Geographic Visualization7.941 Ratings8.614 Ratings
    Predictive Analytics7.432 Ratings10.08 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    8.2
    49 Ratings
    4% below category average
    Cyfe, by Traject
    7.1
    22 Ratings
    18% below category average
    Multi-User Support (named login)8.648 Ratings10.020 Ratings
    Role-Based Security Model8.045 Ratings6.314 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.246 Ratings8.416 Ratings
    Single Sign-On (SSO)8.25 Ratings9.76 Ratings
    Report-Level Access Control00 Ratings1.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    8.2
    45 Ratings
    6% above category average
    Cyfe, by Traject
    9.3
    19 Ratings
    18% above category average
    Responsive Design for Web Access8.344 Ratings9.418 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.140 Ratings7.713 Ratings
    Mobile Application00 Ratings10.05 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Logi Symphony and Cyfe, by Traject
    Feature
    Logi Symphony
    7.8
    7 Ratings
    1% above category average
    Cyfe, by Traject
    7.0
    7 Ratings
    10% below category average
    REST API8.25 Ratings8.64 Ratings
    Javascript API8.66 Ratings10.02 Ratings
    iFrames7.05 Ratings2.05 Ratings
    Themeable User Interface (UI)7.76 Ratings5.94 Ratings
    Customizable Platform (Open Source)7.52 Ratings5.83 Ratings
    Java API00 Ratings10.02 Ratings
    Best Alternatives
    Logi SymphonyCyfe
    Small Businesses
    Cyfe
    Score4 out of 10
    Excel4apps
    Score8.6 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    Zendesk Explore
    Score8.1 out of 10
    Enterprises
    Sisense
    Score6.7 out of 10
    Sisense
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Logi SymphonyCyfe
    Likelihood to Recommend
    8.3
    (52 ratings)
    8.0
    (29 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    9.4
    (9 ratings)
    Usability
    8.0
    (6 ratings)
    7.0
    (3 ratings)
    Support Rating
    8.8
    (11 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    8.2
    (45 ratings)
    9.1
    (27 ratings)
    Data Sources
    8.2
    (46 ratings)
    8.3
    (27 ratings)
    User Testimonials
    Logi SymphonyCyfe
    Likelihood to Recommend
    insightsoftware
    For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.
    Incentivized
    Read full review
    Traject
    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Incentivized
    Read full review
    Pros
    insightsoftware
    • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
    • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
    • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
    • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
    • They are constantly improving and listens to your suggestions.
    Incentivized
    Read full review
    Traject
    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Incentivized
    Read full review
    Cons
    insightsoftware
    • Not too many cons for how we use the application. It really is easy and powerful. Very powerful.
    • Licensing is one thing that could be looked into. It is simple, but a little confusing. For example, if I get a license today, but a new release comes out tomorrow, it seems that the license doesn't work with the new release. Maybe that is by design, but it would be nice to clearly understand.
    Read full review
    Traject
    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review
    Likelihood to Renew
    insightsoftware
    No answers on this topic
    Traject
    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review
    Usability
    insightsoftware
    We are still in the implementation phase, but so far we are finding it to be easy to use and learn. The eLearning courses that they have made available for free, as well as User Forums and other training videos have made even difficult concepts easier to understand.
    Read full review
    Traject
    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Incentivized
    Read full review
    Support Rating
    insightsoftware
    We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution
    Read full review
    Traject
    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review
    Implementation Rating
    insightsoftware
    Providing that you have the client's needs well known, creating BI content using Dundas BI is a walk in the park!
    Read full review
    Traject
    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review
    Alternatives Considered
    insightsoftware
    Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
    Incentivized
    Read full review
    Traject
    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review
    Return on Investment
    insightsoftware
    • Coming from an SQL based standard delivery model, Dundas BI has provided a fantastic rate of ROI.
    • The preparation and delivery time has reduced from weeks to just a few hours.
    Incentivized
    Read full review
    Traject
    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
    Read full review
    ScreenShots

    Logi Symphony Screenshots

    Screenshot of Dundas BI Dashboard Sample - EducationScreenshot of Dundas BI Dashboard Sample - Sales Team PerformanceScreenshot of Dundas BI Dahsboard Sample - Sales PerformanceScreenshot of Dundas BI Dashboard Sample - InsuranceScreenshot of Dundas BI Dashboard Sample - EmbeddedScreenshot of Dundas BI Dashboard Sample - Sales and Marketing