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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A
    Pricing
    LogicMonitorPentaho
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorPentaho
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—
    More Pricing Information
    Community Pulse
    LogicMonitorPentaho
    Considered Both Products
    LogicMonitor
    No answer on this topic
    Hitachi Vantara
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    LogicMonitorPentaho
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Pentaho
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Pixel Perfect reports00 Ratings8.618 Ratings
    Customizable dashboards00 Ratings9.918 Ratings
    Report Formatting Templates00 Ratings8.718 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Drill-down analysis00 Ratings7.618 Ratings
    Formatting capabilities00 Ratings8.319 Ratings
    Integration with R or other statistical packages00 Ratings9.312 Ratings
    Report sharing and collaboration00 Ratings9.717 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Publish to Web00 Ratings9.618 Ratings
    Publish to PDF00 Ratings9.819 Ratings
    Report Versioning00 Ratings9.713 Ratings
    Report Delivery Scheduling00 Ratings9.917 Ratings
    Delivery to Remote Servers00 Ratings9.310 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.916 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.216 Ratings
    Predictive Analytics00 Ratings8.314 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Multi-User Support (named login)00 Ratings9.320 Ratings
    Role-Based Security Model00 Ratings9.619 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.918 Ratings
    Single Sign-On (SSO)00 Ratings7.610 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Responsive Design for Web Access00 Ratings9.710 Ratings
    Mobile Application00 Ratings6.97 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.711 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of LogicMonitor and Pentaho
    Feature
    LogicMonitor
    -
    Ratings
    Pentaho
    8.6
    10 Ratings
    10% above category average
    REST API00 Ratings8.310 Ratings
    Javascript API00 Ratings9.09 Ratings
    iFrames00 Ratings7.39 Ratings
    Java API00 Ratings8.79 Ratings
    Themeable User Interface (UI)00 Ratings8.910 Ratings
    Customizable Platform (Open Source)00 Ratings9.610 Ratings
    Best Alternatives
    LogicMonitorPentaho
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorPentaho
    Likelihood to Recommend
    8.9
    (181 ratings)
    9.1
    (31 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    8.8
    (11 ratings)
    Usability
    7.3
    (31 ratings)
    9.3
    (6 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (110 ratings)
    9.3
    (7 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    5.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Data Sources
    -
    (0 ratings)
    8.6
    (16 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogicMonitorPentaho
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Hitachi Vantara
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
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    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Hitachi Vantara
    No answers on this topic
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Hitachi Vantara
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.