LogMeIn Rescue is an enterprise remote support solution that provides IT helpdesks and customer support organizations with the ability to remotely access, diagnose, and resolve issues across endpoint devices. The platform includes in-session diagnostic tools, security controls, and workflow configuration features. The solution is utilized by IT help desks, global enterprises, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs). It is designed to support…
$149
per month
Nutanix Cloud Infrastructure
Score9 out of 10
N/A
Nutanix in San Jose, California offers their software-defined Enterprise Cloud as a hyper-converged infrastructure solution. The Nutanix Cloud Infrastructure solution combines the Nutanix Acropolis virtualization solution, Nutanix AHV hypervisor (though Acropolis works with other hypervisors), Prism cluster manager, Nutanix Calm and Nutanix Flow server management, and is available on the Nutanix NX series of server hardware appliances, as well as third-party OEM appliances.
N/A
Pricing
LogMeIn Rescue
Nutanix Cloud Infrastructure
Editions & Modules
Remote Device Support
$149
per month per seat
Rescue Enterprise
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Pricing Offerings
LogMeIn Rescue
Nutanix Cloud Infrastructure
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discount available for annual pricing. Contact sales for Enterprise pricing.
LogMeIn is extremely appopriate when you have to perform something remotely or mutltask and perform work from your location. It gives you the ability to almost be at the site and perform work. While LogMeIn is an excellent toolkit. It can not always save the day. Sometimes it is more efficient to be on site to perform hardware upgrades, multiple software upgrades, technology refresehes and or have someone send you their hardware for rescue and repair as it is too messed up to fix and or perform the tasks remotely. However if you win 60 percent of the time - it's still a great benefit
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For an organization that requires top-notch performance HCI, Nutanix is the best. You may start with 3 nodes and expand the cluster as required. The management through Nutanix Prism Central and Element was so easy that even a Junior Engineer was able to handle it. The Nutanix platform is not suitable for organizations with a small budget and fewer requirements for high-performance infrastructure, as the Nutanix solution itself is suited for enterprises.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One-click upgrades; whether it's hypervisor, firmware, disk or other updates. This feature has drastically decreased complexity and administration time.
Data Locality. Not all hyperconverged technology is created equal. When I first purchased Nutanix they were the only vendor (and as far as I know, still are) that made sure the storage a VM used was on the same host that VM was running on. Given a normal operating state, the [storage] network is literally only used for replication data.
They got rid of traditional RAID. Nutanix uses software to determine where a VM's storage should be written and replicated to. This dramatically decreases I/O when changing the number of nodes in a cluster, be it on purpose or during a failure scenario. Ex. adding a new node: If one uses RAID arrays then enough space has to be set aside to create a new array that includes the new node, then all the information has to be copied over, and the old array destroyed. RAID arrays do not grow and shrink gracefully so Nutanix has designed a better solution.
The Nutanix management interface was built on HTML5. No more flash headaches!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
By default it would be good to have clipboard sync enabled - disabled instead. So difficult when copying from my computer doesn’t work because of an agent sharing the connection and it will not let us copy information into the client’s computer.
Copying into excel is difficult. It will deselect things that you have highlighted when copying.
Would be nice to make the hierarchy easier when sharing files between clients and us.
Logging into certain environments can be challenging and require customers to be fairly techy to be able to understand how to get logged into client’s computers.
Sometimes login is pretty unstable on certain internet connections even though they are fine when they use team viewer with their IT.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The one downside I have working with Nutanix is the sales team. They seem to try to add in extra goodies to sales quotes or push for extras that you don't really need and you have to tell them to take them out. Don't be afraid to push back on them.
Need to analyze sizing with sales team to ensure right sizing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since we have not had anything other than a couple minor hiccups with LogMeIn Rescue and due to the overwhelming success we have had in implementing as well as utilizing LogMeIn Rescue, I cannot see any reason why would consider looking elsewhere. Overall, we have been highly satisfied with LogMeIn Rescue and have no intentions of making a switch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
AOS definitely make our dev/test virtual environment management much easier than before. And the consolidation the test/dev environment from Azure and Cisco UCS, we have less need to transfer large amount of data between different hardware platforms which was very big challenge. To expand the capacity is very easy to archive as well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sometimes connecting with a PIN has a delay that confuses users. If there is a way to minimize the delay, that would be ideal. If the user's individual account does have administrator permissions, the user has to click on elevated prompts even if administrator credentials are on hand. Yes, except if the user's individual account does not have administrator permissions. I have never gotten the option to input the admin credentials and start as system server to work across hundreds of sessions. I absolutely dread using LogMeIn Rescue during this type of scenario and may even need to use an alternative temporarily. Frequently clashes with users' security software. Otherwise, I love the application.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's not out of the box easy, but once you get the fundamentals the steep learning curve flattens out and the processes to get things done and how it works becomes very apparent. It's wrapping the slight change in workflow from prior VM management methods took time to unbox and apply the Nutanix Cloud Infrastructure way
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The performance is nothing short of amazing. This is an HCI solution, and as any all-flash HCI solution is amazingly fast, Nutanix AOS fills local IO requests until its local IO is saturated before reaching out over the network. This lowers latency substantially compared to vSAN.
We have never had to access support because the software has always worked as expected. It is great to have a software vendor from whom we know we will have no issue with glitches or incompatibility. We do know, however, that if we did have an issue, we would have our issue resolved quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our implementation team were great and worked with us and got the program up and running very easily. Every time we called post implementation we immediately talked to an Engineer, which is so unusual in dealing with companies. Everything they have promised they have full filled. I think their support is top notch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IPv6 is needed for link local discovery. We do not have IPv6 configured on our network so the easiest way to get our nodes configured and discovered by foundation was to configure the IPv4 addressing within the node prior to trying to discover with foundation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I haven’t reviewed other platforms like LogMeIn Rescue because I am not aware of any alternative tools available to us for assisting clients and performing troubleshooting. Additionally, LogMeIn Rescue is the first tool I have used that allows me to view a client’s screen, which is why I am unable to compare it with others.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Nutanix integrates very well with Rubrik for backup and protection of the environment. Nutanix gave us simplicity and scalability compared to VMware and allowed us to extend our infrastructure into the cloud using EC2. One unified management pane for all our workloads, unlike VMWare.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For businesses with small to midsize IT staff, the ability to remotely control devices that are not on-site and occasionally out of state is extremely cost-effective.
The speedy response time of LogMeIn Rescue has been very helpful in resolving issues for IT staff.
The administrative process has been made more efficient by the ability to remotely log into servers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We find that return on investment is probably a better metric in most cases.
ROI analysis is more than an exercise. Companies must outline what their future looks like, even if it’s vastly different from what they’re used to and comfortable with.
As good as your financial analysis might be, displacing status quo infrastructure has a lot of emotions tied to it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
