LogPoint vs. New Relic vs. Securonix Next-Generation SIEM

LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.

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New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

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The best part of Securonix is it's architecture which makes it scalable and allows it to add any new feature to match the requirement. Securonix is well suited for enterprises who are mid to large size and are looking for a quick time to value, do not want to put upfront capex and invest less on the service layer. It becomes little costly for a small sized organisation.

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• Technical support team is fast and competent
• License management and cost
• Log parsing
• New logs can be provided to the support team for parser creation
• High Availability architecture does not cost more

• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

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• A robust automated response mechanism via Playbooks.
• Thorough documentation on search query syntax.
• Built-in Graph/chart creation based on query results.
• A quick and responsive support team.

• Providing a full Cloud solution
• Having more documentation for complex deployment

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• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

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• There is a steep learning curve for the platform.
• Developing your own analytics can be challenging due to the depth and complexity of the analytics engine.

We are confident with the solution and we are using it daily

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The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

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Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

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I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

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Securonix Next-Generation SIEM provides loads of features that can be utilized as per business requirements. With the Securonix Jupyter update, the feature set is fine tuned for efficient implementation. The SOAR platform will complete the product for automated response on top of the alerting capabilities. The primary factor for selecting a SIEM will include the support model. While implementing and currently using Securonix Next-Generation SIEM in our environment, we have experienced the best support provided by the SIEM team in all aspects.

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Never observed an outage

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there are times where browser cache will cause issues that require you to clear your browser before continuing.

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LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.

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The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

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Securonix acts with urgency to support day to day operational issues & queries and shows a real commitment to us as a partner. I rate this an 8 because there are still some bumps in the road, instances where communications can be sparse or unclear.

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Really nice person with huge skills on LogPoint

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It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

LogPoint is easier to implement and less expensive.

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Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

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Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

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I have worked with the Securonix PS team and they have done a good job so far.

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• Keep the same team to manage more IT resources
• Having a better logs visibility

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• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

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• Securonix Next-Generation SIEM has reduced the amount of overhead required for environment monitoring by 15%!