Lookback vs. Smartlook
Lookback vs. Smartlook
Product | Rating | Most Used By | Product Summary | Starting Price |
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Lookback | N/A | Lookback is a UX research platform for mobile & desktop moderated and unmoderated research, from the company of the same name in Palo Alto. | N/A | |
Smartlook | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
Lookback | Smartlook | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
More Pricing Information |
Lookback | Smartlook | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Lookback | Smartlook | |
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Small Businesses | Smartlook Score 8.3 out of 10 | Lucky Orange Score 4.6 out of 10 |
Medium-sized Companies | Optimal Workshop Score 9.2 out of 10 | Siteimprove Score 9.4 out of 10 |
Enterprises | Optimal Workshop Score 9.2 out of 10 | Contentsquare Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Lookback | Smartlook | |
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Likelihood to Recommend | 8.6 (2 ratings) | 9.0 (141 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (4 ratings) |
Usability | 8.0 (1 ratings) | 9.9 (75 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 9.9 (107 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (1 ratings) |
Configurability | - (0 ratings) | 8.2 (2 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 8.2 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Lookback | Smartlook | |
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Likelihood to Recommend | ![]() Lookback
| Smartlook
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Pros | ![]() Lookback
| Smartlook
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Cons | ![]() Lookback
| Smartlook
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Likelihood to Renew | ![]() Lookback No answers on this topic | Smartlook
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Usability | ![]() Lookback
| Smartlook
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Support Rating | ![]() Lookback No answers on this topic | Smartlook
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Alternatives Considered | ![]() Lookback
| Smartlook
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Return on Investment | ![]() Lookback
| Smartlook
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ScreenShots | Smartlook Screenshots |