Likelihood to Recommend It's great for clients who don't have a huge reporting budget and/or want to add voiceover insight and analysis to the report. I love Looker for weekly updates. The client gets a general overview and can compare data against any time period that works for them. Plus, it's a free tool - who doesn't love that?
Read full review Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
Read full review Pros Show visited pages - sessions, pageviews - which programs are viewed the most. Displays session source/medium views to see where users are coming from. It shows the video titles, URLs, and event counts so we can monitor the performance of our videos. It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement. Our clients like to see the top pages visited for a month. I like the drop-and-drag approach, and building charts is a little easier than it was before. Read full review Gathering information needed for registration. Making the registration process efficient. Guiding us through the process when we hit snags. Read full review Cons I’d like a bit more personalization, particularly in the “Style” section (e.g., fonts, paragraph settings, the ability to map the axis labels to shorter names…). Performance can be quite slow when there are many graphs on one page, even making the page unresponsive sometimes. I’d love to be able to easily embed a dashboard in the Google Sheets it comes from (without injecting code to embed the HTML). Read full review Better navigation. More marketing and make it very reachable to customers. Login is difficult. Read full review Likelihood to Renew We are very haooy with Looker, it provides us with all the funciomalities we need for both the day to day oerformance tracking and longer periods reporting. It is easy to use for account managers, configurable and customizable for soecialists and what is most imoortant, our clinets generally really love it
Read full review Usability Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
Read full review UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
Read full review Reliability and Availability No objections
Read full review Performance Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
Read full review Support Rating Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
Read full review The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
Read full review Implementation Rating Very satisfied, easy to implement
Read full review Alternatives Considered Looker gives you options to integrate external APIs with great ease. Our data analytics team is able to easily use multiple data sources as input to the Looker dashboard, and everything is consolidated in one single Dashboard. You also have an option for Shared folders to be accessed by multiple people. The reporting system is perfect and has a wide range of options/reporting options that can be implemented.
Read full review ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
Read full review Contract Terms and Pricing Model Perfect price to performance
Read full review Return on Investment Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical. Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points. Read full review Better speed. Better quality for optimal cost. Saves a lot of time. Read full review ScreenShots