Lua vs. Microsoft Teams vs. Spike

I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.

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Microsoft Teams excels highly in providing seamless communication and collaboration across teams working both on-site and remotely from different locations. Its capabilities for chat, meetings, file sharing, calling, etc., on a single platform meet all collaboration and meeting needs an organization requires. Also, provide complete features of running group calls and conferences.

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Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.

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• It is easy to communicate in real-time.
• Easy to set up different groups.

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• Makes communication and collaboration easier through Chat.
• Lets us personalize and humanize face-to-face interactions through Meetings.
• Helps me effectively plan out my day through Calendar.
• Enables us to safely store and access our information through OneDrive.
• Simplifies calls and voice communication.

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• There is an uniform experience because it consolidates email accounts.
• Spike's chat-like interface is its main selling feature.
• Files may be easily shared by connecting to cloud services.

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• The application for iPad is not optimized.

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• The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
• The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
• The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.

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• I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
• The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
• Email Signature in HTML is still not taught as the capability, which I'd love to see.

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Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product

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If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.

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Rare, but outages do happen

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Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.

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They are closing operations, so there's no support to rate

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The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.

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I find everything I need for my day-to-day work.

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We chose Lua because of their price point and feature set compared to other tools.

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Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.

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The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite

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Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

It does not appear to have a limit to how many teams and employees we can have using it

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I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.

• It has been great for communication and broadcasts, its a shame that they are closing down.

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• It has a positive impact on relationships among geographically remote locations. we get to meet and see each other is Realtime seemlessly.
• We sell a lot more products and services to our partners when we can meet on Teams
• May organizations have strict travel budgets and Teams allows is to be as close to being there as limited budgets allow.

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• However, the app is too tiny to accurately quantify its return on investment (ROI).
• Multiple times, I've gotten to zero emails in my inbox.
• It was easy to communicate without exchanging long texts.

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