There is Power in Teams
January 19, 2026

There is Power in Teams

David Doucette | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

I use Microsoft Teams for 50%-75% of my day. It's far and away the most utilized app on my desktop with outlook a distant second. Whether it's hosting or attending meetings, participating in individual or group chats, or leveraging Teams content and file storage. I also use it as a hub for other plugins like Workday, CoPilot, and our own Digital Bridge. I honestly don't know how I could do my job without it in our tightly connected, digital, and hybrid environ

Pros

  • Online meetings with recording and transcripts.
  • Translation for participates who don't speak the meeting's primary language.
  • Ability to organize and search content
  • Manage Outlook calendar within team
  • robust chat and group chat
  • quickly and seamlessly switch devices without loosing a word in an online meeting.
  • Provide multiple background and privacy options.

Cons

  • the calendar function can improve it's not 100% feature parody with outlook.
  • Better search for documents and contact with AI
  • offer the same security for document sharing as is available in outlook. Especially concerning PII and documents shared to "external" contacts.
  • Contact is hidden away in "Calls" and needs to be better exposed like it use too.
  • It has a positive impact on relationships among geographically remote locations. we get to meet and see each other is Realtime seemlessly.
  • We sell a lot more products and services to our partners when we can meet on Teams
  • May organizations have strict travel budgets and Teams allows is to be as close to being there as limited budgets allow.
In a Microsoft centric environment, it works perfectly. Where I think we need more is non-Microsoft environments. We have some relationships that are Cisco or IBM centric and because of Slack and Webex, we don't have a good way to interact with them in real-time like DM/chat etc.
I think Teams is closest to Slack but much more ubiquitous and also much more user friendly. I do think products like Webex and Zoom seem to have a little more preference for large scale meetings and it's based mostly on reliability and usability. In addition, Teams tie it to SharePoint makes it a really flexible tool.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

It's well suited for meetings up to about 200 or so, it doesn't seem to have a limit, but I fund most large meetings are facilitated through other tools. It is best for group communication and organization. I'm a huge fan. I wish the world was connected via team or that there were bridges to communicate at least with DM to Slack users and Webex users etc.

Microsoft Teams Feature Ratings

Project Management
6.3
Task Management
6
Gantt Charts
6
Scheduling
7
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Communication
Not Rated
Chat
Not Rated
Notifications
Not Rated
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
File Sharing & Management
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated

Using Microsoft Teams

6000 - All functions including sales, technical, executive, marketing, and support.
10 - We have a large team of IT services. The are skilled support engineers with a specialization in Microsoft.
  • Direct messaging and group messaging
  • Teams meeting
  • Document Management and Organization
  • We've added API's to Teams to expand capabilities beyond core functionality.
  • Manage clubs and social activities within the company (book club's etc)
  • Document and archive
  • AI/CoPilot integration
  • Larger meetings
  • better schedule management not just to-do.
It's awesome and has not real replacement options.

Evaluating Microsoft Teams and Competitors

Yes - IBM Sametime.
  • Scalability
  • Integration with Other Systems
  • Ease of Use
It is a widely used product that really enables organizations to interact and collaborate. It works well with other MS products which are our corporate standard applications.
I wouldn't change a thing.

Comments

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