Lucky Orange vs. StatCounter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucky Orange
Score 7.4 out of 10
N/A
Lucky Orange is a conversion optimization tool with features including heatmaps, session recording, conversion funnels, form analytics, and chat.
$0
StatCounter
Score 9.0 out of 10
N/A
Web analytics product designed for SMB.s Statistics collected are based on page loads.
$5
per month
Pricing
Lucky OrangeStatCounter
Editions & Modules
Free
$0
Build
$39
per month
Grow
$79
per month
Expand
$179
per month
Scale
$749
per month
No answers on this topic
Offerings
Pricing Offerings
Lucky OrangeStatCounter
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lucky OrangeStatCounter
Top Pros
Top Cons
Best Alternatives
Lucky OrangeStatCounter
Small Businesses
Convert Experiences
Convert Experiences
Score 9.5 out of 10
Serpstat
Serpstat
Score 9.2 out of 10
Medium-sized Companies
Contentsquare
Contentsquare
Score 8.7 out of 10
Siteimprove
Siteimprove
Score 8.8 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.7 out of 10
Contentsquare
Contentsquare
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lucky OrangeStatCounter
Likelihood to Recommend
8.0
(5 ratings)
9.6
(12 ratings)
Likelihood to Renew
5.0
(1 ratings)
9.9
(7 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Lucky OrangeStatCounter
Likelihood to Recommend
Lucky Orange
Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
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StatCounter
Free services provide a wonderful resource for people on tight budgets. If willing to put forth work in data managing/analysis and If basic high traffic information or drilling down specific users in low traffic situations is needed, then StatCounter may fit your needs. If automation and low overhead are a high priority then some more expensive packages can provide the same and more information with less hassle. Because StatCounter is free, there is low risk to see if StatCounter works in your specific usage scenario.
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Pros
Lucky Orange
  • Great visual interface. Helps us to zero in on what we need to do our job.
  • Easy set up for adding pages to heatmaps and recordings. Comprehensive interface for viewing results.
  • Reasonable pricing. Our clients enjoy the low entry price to be able to see just how valuable the product is.
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StatCounter
  • I can visit my site in real time showing pages visited and the duration of the visit.
  • It shows very detailed data on where visitors came from.
  • I could monitor the performance of campaigns in real-time as visitors came to my site from a promotion.
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Cons
Lucky Orange
  • Aggregated data for a particular page type or directory is clunky and requires multiple steps.
  • Heatmap access requires direct input of targeted pages - having quick links would be easier.
  • Lucky Orange's code snippet can result in a site's security settings blocking the real-time heatmaps, requiring you to disable your security settings, remove site code, or manually debug your site code to view your heatmap overlays.
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StatCounter
  • I would like to see our referral traffic ranked in order of most to least. I'm not sure if this function exists already, but if it does, I do not know how to do it.
  • Maybe put the average time on site on the same chart as the visitors and page views graphs.
  • I feel as though some tasks can be streamlined, but this is not just unique to statcounter but to other analytics sites I've used. But people like digging really deep into the data, but for people like me who use it for one purpose, a shorter one-stop-shop version would be nice. Like one page where everything can be seen.
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Likelihood to Renew
Lucky Orange
The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests.
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StatCounter
I have not had any issues with malfunctions when using statcounter, so that would lead me to continue using the program. I would like to see more social media measuring tools, but again, we don't use the program to dig really deep. We're just looking to figure out who is reading what articles on our website are the most liked. And it helps lead our editorial team in the right direction.
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Usability
Lucky Orange
No answers on this topic
StatCounter
I never have to call tech support and never get frustrated because I can't get the information that I need.
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Support Rating
Lucky Orange
Good, timely responses from knowledgeable support team members.
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StatCounter
No answers on this topic
Alternatives Considered
Lucky Orange
Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So their overall value is going to be nearly impossible to beat. Besides their amazing value, the actual features that they include are very useful and not all companies included all of the features that they offered. For the pricing and the features, nobody else came close.
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StatCounter
Wish StatCounter had a more comprehensive report feature comparable to Google Analytics. I feel StatCounter is easier to use and to understand when compared to Google. Some people prefer Google Analytics, but it provides so much more information that the average person really needs. It meets basic needs. If you are looking for something more robust and high level of detail, I would recommend Google Analytics instead
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Return on Investment
Lucky Orange
  • Improve customer satisfaction.
  • Find bugs faster.
  • Get closer to the customer with regular polls.
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StatCounter
  • StatCounter enabled us to track what works and doesn't work with regards to driving web traffic. On a personal use level, StatCounter enabled me to gauge how much additional effort I needed to make to reach the traffic levels needed on my website.
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ScreenShots

Lucky Orange Screenshots

Screenshot of Organizes key metrics and high-level trends that matter mostScreenshot of Delivers real time customer support and use collaboration toolsScreenshot of Surveys can be used to learn more about the products visitors want to see or get feedback on their experience