Luigi's Box vs. Yext

Superb support: the discovery of our needs was very well organised. The support with the specifications gave me confidence (compared with other companies that don't take our specific needs into account). Once the tool was in place, we had 2 meetings to get to grips with it, with recorded videos so that we could go through the motions again

Incentivized

Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.

Incentivized

• Responsive and easy to cooperate with
• Very robust search engine with many options for individual settings and result optimization
• advanced analytics tool

• Yext is very, very user-friendly and easy to use.
• Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
• Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.

Incentivized

• Hide products and categories that are out of season
• Improve CTR automated adjustment
• Improve explanations in set-up tool to facilite customisation

Incentivized

• Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
• Annual contracts limit flexibility for smaller companies
• The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation

Incentivized

Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.

Incentivized

Easier to implement and use in daily, the search engine is faster and better, to be honest is the best. We have one solution for recommenders, searching, and listings. We managed to agree to favorable contract terms + Communication with tool support is perfect. We have solved our main problem very quickly and flexibly

Incentivized

We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.

Incentivized

• We've gone from an average basket of 90 euros to around 100 euros.
• The product managers have new ideas for products to integrate.

Incentivized

• Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
• Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
• Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.

Incentivized