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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    MFiles
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    87%
    Implementation went as expected
    565 Answers
    Features
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    441 Ratings
    7% above category average
    Pay calculation00 Ratings7.9389 Ratings
    Benefit plan administration00 Ratings7.9375 Ratings
    Direct deposit files00 Ratings7.7374 Ratings
    Customization
    Comparison of Customization features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    672 Ratings
    0% above category average
    API for custom integration00 Ratings7.7645 Ratings
    Plug-ins00 Ratings7.5591 Ratings
    Security
    Comparison of Security features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    768 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.5724 Ratings
    Role-based user permissions00 Ratings8.2756 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    777 Ratings
    2% above category average
    Dashboards00 Ratings7.7716 Ratings
    Standard reports00 Ratings7.8764 Ratings
    Custom reports00 Ratings7.6704 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    811 Ratings
    6% above category average
    Accounts payable00 Ratings8.2787 Ratings
    Accounts receivable00 Ratings8.2747 Ratings
    Global Financial Support00 Ratings7.8291 Ratings
    Primary and Secondary Ledgers00 Ratings7.9309 Ratings
    Journals and Reconciliations00 Ratings7.9331 Ratings
    Configurable Accounting00 Ratings7.9305 Ratings
    Standardized Processes00 Ratings8.3342 Ratings
    Inventory Management
    Comparison of Inventory Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    674 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2660 Ratings
    Automatic reordering00 Ratings7.8566 Ratings
    Location management00 Ratings7.9544 Ratings
    Order Management
    Comparison of Order Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    684 Ratings
    3% above category average
    Pricing00 Ratings8.0652 Ratings
    Order entry00 Ratings8.0663 Ratings
    Credit card processing00 Ratings8.926 Ratings
    Cost of goods sold00 Ratings8.3626 Ratings
    Order Orchestration00 Ratings7.9247 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    324 Ratings
    2% above category average
    Billing Management00 Ratings7.43 Ratings
    Cash and Asset Management00 Ratings8.0294 Ratings
    Travel & Expense Management00 Ratings7.93 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4252 Ratings
    Period Close00 Ratings7.9318 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    5% above category average
    Project Planning and Scheduling00 Ratings7.93 Ratings
    Task Insight for Project Managers00 Ratings7.73 Ratings
    Project Mobile Functionality00 Ratings7.03 Ratings
    Definable Resource Pools00 Ratings7.43 Ratings
    Grants Management
    Comparison of Grants Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    138 Ratings
    6% above category average
    Award Lifecycle Management00 Ratings8.0138 Ratings
    Procurement
    Comparison of Procurement features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    266 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7187 Ratings
    Contract Authoring00 Ratings7.8187 Ratings
    Contract Repository00 Ratings7.6181 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.0240 Ratings
    Supplier Management00 Ratings8.0235 Ratings
    Risk Management
    Comparison of Risk Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Risk Repository00 Ratings8.42 Ratings
    Control Management00 Ratings7.62 Ratings
    Control Efficiency Assessments00 Ratings8.42 Ratings
    Issue Detection00 Ratings7.52 Ratings
    Remediation and Certification00 Ratings8.42 Ratings
    Logistics
    Comparison of Logistics features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    216 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings8.0191 Ratings
    Transportation Execution Management00 Ratings8.0184 Ratings
    Trade and Customs Management00 Ratings7.6167 Ratings
    Fulfillment Management00 Ratings8.2176 Ratings
    Warehouse Workforce Management00 Ratings8.0171 Ratings
    Manufacturing
    Comparison of Manufacturing features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    203 Ratings
    8% above category average
    Production Process Design00 Ratings8.1184 Ratings
    Production Management00 Ratings8.1188 Ratings
    Configuration Management00 Ratings8.1176 Ratings
    Work Execution00 Ratings8.1181 Ratings
    Manufacturing Costs00 Ratings8.1180 Ratings
    Supply Chain
    Comparison of Supply Chain features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    250 Ratings
    5% above category average
    Forecasting00 Ratings7.5225 Ratings
    Inventory Planning00 Ratings7.9241 Ratings
    Performance Monitoring00 Ratings7.7229 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of M‑Files and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    M‑Files
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    220 Ratings
    6% above category average
    Proposal Management00 Ratings7.62 Ratings
    Product Master Data Management00 Ratings7.9220 Ratings
    Best Alternatives
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    pdfFiller
    Score9 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    9.9
    (68 ratings)
    8.4
    (880 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    9.0
    (23 ratings)
    Usability
    8.2
    (12 ratings)
    8.0
    (768 ratings)
    Availability
    9.1
    (3 ratings)
    8.4
    (4 ratings)
    Performance
    9.1
    (2 ratings)
    9.1
    (3 ratings)
    Support Rating
    8.0
    (11 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    7.7
    (10 ratings)
    Configurability
    9.6
    (2 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    8.1
    (5 ratings)
    User Testimonials
    M‑FilesSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
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    Reliability and Availability
    MFiles
    always there.
    Incentivized
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    SAP
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
    Read full review
    SAP
    More effective
    Incentivized
    Read full review
    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
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    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
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    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    SAP
    No answers on this topic
    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.