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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Macrium Reflect

    Score9.4 out of 10
    N/AMacrium Reflect is an endpoint and server backup and cloning solution from Macrium Software (aka Paramount Software UK), available in personal and professional editions.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Macrium ReflectOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Macrium ReflectOpenText Core Endpoint Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Macrium ReflectOpenText Core Endpoint Backup
    Considered Both Products
    Macrium Software (Paramount Software)
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    Macrium ReflectOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of Macrium Reflect and OpenText Core Endpoint Backup
    Feature
    Macrium Reflect
    8.6
    1 Ratings
    0% above category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Recovery verification10.01 Ratings4.01 Ratings
    Incremental backup identification8.01 Ratings5.01 Ratings
    Deduplication and file compression9.01 Ratings4.01 Ratings
    Flexible deployment9.01 Ratings4.01 Ratings
    Platform support8.01 Ratings4.01 Ratings
    Retention options8.01 Ratings4.01 Ratings
    Encryption8.01 Ratings4.01 Ratings
    Instant recovery00 Ratings8.01 Ratings
    Multiple backup destinations00 Ratings9.01 Ratings
    Backup to the cloud00 Ratings10.01 Ratings
    Management dashboard00 Ratings6.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Macrium Reflect and OpenText Core Endpoint Backup
    Feature
    Macrium Reflect
    8.8
    1 Ratings
    3% above category average
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection7.01 Ratings10.01 Ratings
    Replication10.01 Ratings9.01 Ratings
    Multi-location capabilities10.01 Ratings8.01 Ratings
    Ransomware Recovery8.01 Ratings4.01 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings
    Malware protection00 Ratings4.01 Ratings
    Best Alternatives
    Macrium ReflectOpenText Core Endpoint Backup
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Macrium ReflectOpenText Core Endpoint Backup
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.7
    (6 ratings)
    User Testimonials
    Macrium ReflectOpenText Core Endpoint Backup
    Likelihood to Recommend
    Macrium Software (Paramount Software)
    The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
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    Pros
    Macrium Software (Paramount Software)
    • Virtualize images to restore services
    • Mount backup images to restore files
    • Takes incremental backups pretty quick compared to other software
    • Creates synthetic full images well
    Incentivized
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    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
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    Cons
    Macrium Software (Paramount Software)
    • The program could reduce a bit the space it takes for its backups.
    • It should be more affordable.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Macrium Software (Paramount Software)
    No answers on this topic
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
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    Usability
    Macrium Software (Paramount Software)
    This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Macrium Software (Paramount Software)
    We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
    Incentivized
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    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Alternatives Considered
    Macrium Software (Paramount Software)
    Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Return on Investment
    Macrium Software (Paramount Software)
    • Impossible to specify.
    Incentivized
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    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
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    ScreenShots