What users are saying about
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Top Rated
1867 Ratings
9 Ratings

Mailchimp

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Top Rated
1867 Ratings
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Score 8.2 out of 100
9 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Mailchimp

Mailchimp is well suited to a situation where you have a stable or known set of recipients to whom you will be sending email updates on a regular basis. Mailchimp is well suited to situations where a lot of information needs to be sent to a lot of different people and organizations at specified times in the future.Mailchimp is not appropriate for one-to-one communication - the higher the scale of interactions from 1 to many the better the software performs.
Alfred Brock | TrustRadius Reviewer

WiseStamp

This is ideal for companies who want to keep a uniform brand at the forefront of their company emails. It can be set up for one person and beyond. It can also be used for larger companies who want to share it with multiple employees. It is so easy to set up anyone can do it.
Elizabeth Pampalone | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailchimp
8.1
WiseStamp
7.4
WYSIWYG email editor
Mailchimp
8.5
WiseStamp
9.9
Dynamic content
Mailchimp
7.8
WiseStamp
9.6
Ability to test dynamic content
Mailchimp
7.9
WiseStamp
2.0
Landing pages
Mailchimp
7.6
WiseStamp
8.0
A/B testing
Mailchimp
7.8
WiseStamp
Mobile optimization
Mailchimp
8.6
WiseStamp
5.1
Email deliverability reporting
Mailchimp
8.8
WiseStamp
9.9
List management
Mailchimp
8.3
WiseStamp
Triggered drip sequences
Mailchimp
7.7
WiseStamp

Lead Management

Mailchimp
9.2
WiseStamp
Lead nurturing
Mailchimp
6.9
WiseStamp
Lead scoring and grading
Mailchimp
10.0
WiseStamp
Data quality management
Mailchimp
10.0
WiseStamp
Automated sales alerts and tasks
Mailchimp
10.0
WiseStamp

Campaign Management

Mailchimp
10.0
WiseStamp
Calendaring
Mailchimp
10.0
WiseStamp
Event/webinar marketing
Mailchimp
10.0
WiseStamp

Social Media Marketing

Mailchimp
10.0
WiseStamp
Social sharing and campaigns
Mailchimp
10.0
WiseStamp
Social profile integration
Mailchimp
10.0
WiseStamp

Reporting & Analytics

Mailchimp
7.7
WiseStamp
Dashboards
Mailchimp
7.7
WiseStamp
Standard reports
Mailchimp
8.2
WiseStamp
Custom reports
Mailchimp
7.4
WiseStamp

Platform & Infrastructure

Mailchimp
8.5
WiseStamp
API
Mailchimp
9.0
WiseStamp
Role-based workflow & approvals
Mailchimp
10.0
WiseStamp
Customizability
Mailchimp
6.4
WiseStamp
Integration with Salesforce.com
Mailchimp
8.5
WiseStamp
Integration with Microsoft Dynamics CRM
Mailchimp
8.5
WiseStamp
Integration with SugarCRM
Mailchimp
8.5
WiseStamp

Pros

Mailchimp

  • Easy to use and updates to application have been very customer focused.
  • Love the amount of services you receive from them at absolutely no cost to you. You can add up to 2,000 subscribers for free.
  • Compatibility with our CRM and Hubspot which enables us to target our email marketing efforts.
  • Great customer service. Any time issues arose or questions needed to be addressed, their customer service team was very responsive and helpful.
  • Outstanding email analytics which allows us to measure many metrics for our email marketing campaign.
Ron Rothstain | TrustRadius Reviewer

WiseStamp

  • Great-looking email signature designs
  • Ability to add dynamic content to your email signature, like RSS feeds
Gary Shouldis | TrustRadius Reviewer

Cons

Mailchimp

  • Phone support. While the chat function is extremely effective, it can be helpful with certain questions to speak with someone over the phone.
  • I'd like the ability to unsubscribe someone to all campaigns. Currently, if someone unsubscribes to a campaign, they will never receive that exact campaign again. But if their email address is on multiple lists or gets added on another list by someone who is unaware that they unsubscribed, that person will receive another email. Many recipients have been angered by this, telling me that the unsubscribed - which they did - but I have to explain that the process is not universal, and sometimes we forget to include the "exclude" list.
  • The payment structure goes by the number of email addresses that are stored on Mailchimp, so to stay below a certain billing threshold, I have to periodically delete lists of stored email addresses. This gets to be cumbersome because I regularly need to delete and re-upload many of the same lists of people.
Jason Carlage | TrustRadius Reviewer

WiseStamp

  • Native functionality on Mac, iOS and Gmail outside of Chrome
  • Terrible support
  • Limited choices in templates and configuration
Dave Greenbaum | TrustRadius Reviewer

Likelihood to Renew

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

WiseStamp

No score
No answers yet
No answers on this topic

Usability

Mailchimp

Mailchimp 8.5
Based on 138 answers
The interface is really easy to use. The email editor works great and helps smooth out the issues you have when creating emails for the many different email clients out there. It's also easy to schedule and deploy emails within the platform. Email reporting is also great.
Mike Muller | TrustRadius Reviewer

WiseStamp

WiseStamp 10.0
Based on 1 answer
WiseStamp is very user-friendly. I am able to add our employees and update their information quickly
Stella Gillham | TrustRadius Reviewer

Reliability and Availability

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

WiseStamp

No score
No answers yet
No answers on this topic

Performance

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

WiseStamp

No score
No answers yet
No answers on this topic

Support Rating

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

WiseStamp

No score
No answers yet
No answers on this topic

Implementation Rating

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

WiseStamp

No score
No answers yet
No answers on this topic

Alternatives Considered

Mailchimp

The automation features in Mailchimp vastly outrank any other mail service I've tried so far, and seeing as we often try and teach our clients how to utilize it, I also really appreciate their deep and constantly updated tutorials and documentation. Whenever I've had an issue or problem their support staff, whether over chat or phone have been really helpful and invested in helping solve the issue.
Maria Clara Daly | TrustRadius Reviewer

WiseStamp

I have not researched or had any past experience using another email signature builder like Wisestamp. However, I selected Wisestamp because of a promotion that AppSumo was running that gave me lifetime access for only $49. This is extremely affordable and I have not seen any other Chrome plugins that offer something like Wisestamp.
Jared DeLong | TrustRadius Reviewer

Scalability

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

WiseStamp

No score
No answers yet
No answers on this topic

Return on Investment

Mailchimp

  • Its affordability keeps campaign expenditures low. For the first year of the campaign, we were able to utilize the free service which saved us about $400 on administrative costs. We have just recently upgraded to a payment plan.
  • The ease of using saved templates cuts down on staff time, and even if we decide to use a new template, customizing a template is pretty simple.
  • We have been able to raise $5,000+ from our email campaigns, and that was during the time when we weren't paying for the service.
Fredrick Doss, M.A. | TrustRadius Reviewer

WiseStamp

  • Positive - many people comment on it and it has been worth the investment.
Elizabeth Pampalone | TrustRadius Reviewer

Screenshots

Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

WiseStamp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mailchimp
8.5
WiseStamp
9.9

Likelihood to Renew

Mailchimp
9.4
WiseStamp

Usability

Mailchimp
8.5
WiseStamp
10.0

Reliability and Availability

Mailchimp
10.0
WiseStamp

Performance

Mailchimp
10.0
WiseStamp

Support Rating

Mailchimp
10.0
WiseStamp

Implementation Rating

Mailchimp
8.8
WiseStamp

Scalability

Mailchimp
9.3
WiseStamp

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