What users are saying about
9 Ratings
8 Ratings
9 Ratings
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Score 7.2 out of 100
8 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Makesbridge

Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Michelle Rogers | TrustRadius Reviewer

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Makesbridge
7.7
Omnisend
8.5
WYSIWYG email editor
Makesbridge
6.9
Omnisend
6.1
Dynamic content
Makesbridge
8.0
Omnisend
8.0
Ability to test dynamic content
Makesbridge
8.0
Omnisend
8.0
Landing pages
Makesbridge
7.0
Omnisend
10.0
A/B testing
Makesbridge
8.4
Omnisend
8.0
Mobile optimization
Makesbridge
7.9
Omnisend
10.0
Email deliverability reporting
Makesbridge
8.2
Omnisend
8.0
List management
Makesbridge
7.2
Omnisend
10.0
Triggered drip sequences
Makesbridge
8.2
Omnisend
8.8

Lead Management

Makesbridge
8.1
Omnisend
Lead nurturing
Makesbridge
8.2
Omnisend
Lead scoring and grading
Makesbridge
7.6
Omnisend
Data quality management
Makesbridge
8.2
Omnisend
Automated sales alerts and tasks
Makesbridge
8.2
Omnisend

Campaign Management

Makesbridge
8.1
Omnisend
Calendaring
Makesbridge
7.7
Omnisend
Event/webinar marketing
Makesbridge
8.4
Omnisend

Social Media Marketing

Makesbridge
8.8
Omnisend
Social sharing and campaigns
Makesbridge
8.5
Omnisend
Social profile integration
Makesbridge
9.1
Omnisend

Reporting & Analytics

Makesbridge
8.0
Omnisend
9.2
Dashboards
Makesbridge
7.6
Omnisend
9.4
Standard reports
Makesbridge
8.4
Omnisend
9.0
Custom reports
Makesbridge
8.1
Omnisend

Platform & Infrastructure

Makesbridge
7.6
Omnisend
API
Makesbridge
7.1
Omnisend
Role-based workflow & approvals
Makesbridge
8.1
Omnisend
Customizability
Makesbridge
7.2
Omnisend
Integration with Salesforce.com
Makesbridge
8.2
Omnisend

Pros

Makesbridge

  • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
  • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
Bryan Barnes | TrustRadius Reviewer

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

Cons

Makesbridge

  • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
  • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Julie Bylow | TrustRadius Reviewer

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Makesbridge

Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Julie Bylow | TrustRadius Reviewer

Omnisend

No score
No answers yet
No answers on this topic

Usability

Makesbridge

Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Julie Bylow | TrustRadius Reviewer

Omnisend

No score
No answers yet
No answers on this topic

Reliability and Availability

Makesbridge

Makesbridge 9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
Anonymous | TrustRadius Reviewer

Omnisend

No score
No answers yet
No answers on this topic

Performance

Makesbridge

Makesbridge 9.1
Based on 1 answer
Best tech support in the software industry.
Anonymous | TrustRadius Reviewer

Omnisend

No score
No answers yet
No answers on this topic

Support Rating

Makesbridge

Makesbridge 8.2
Based on 2 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
Anonymous | TrustRadius Reviewer

Omnisend

No score
No answers yet
No answers on this topic

Alternatives Considered

Makesbridge

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Warren Wear | TrustRadius Reviewer

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

Return on Investment

Makesbridge

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan | TrustRadius Reviewer

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Makesbridge

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Makesbridge Editions & Modules

Edition
Pay As You Go1
Mini$292
SMB$752
MKS PRO$1503
Enterprise$5004
Engage$1,5005
  1. Custom Pricing
  2. per month (1 account)
  3. per month (5 accounts)
  4. per month (10 accounts)
  5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Makesbridge
    8.2
    Omnisend
    9.0

    Likelihood to Renew

    Makesbridge
    9.1
    Omnisend

    Usability

    Makesbridge
    8.8
    Omnisend

    Reliability and Availability

    Makesbridge
    9.1
    Omnisend

    Performance

    Makesbridge
    9.1
    Omnisend

    Support Rating

    Makesbridge
    8.2
    Omnisend

    Online Training

    Makesbridge
    5.5
    Omnisend

    Add comparison