What users are saying about

Makesbridge

9 Ratings

Makesbridge

9 Ratings
Score 7.2 out of 101

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Likelihood to Recommend

Makesbridge

I noted earlier that we are a small firm... we were totally priced out of the market for other products, but desperately in need of automation. I loved that the solution was priced insanely reasonably, and had month-to-month billing options. We have been blown away by the features and flexibility of Makesbridge.Questions to ask: I guess to make sure that you're selecting a solution that solves your business problem. Pay for the features you need, and find a product that will scale efficiently. We have not found a single feature in our need vs. wish evaluation matrix that MakesBridge did not have as a standard option. And, what level of engagement will you require. Again, we're a startup- we all do a little of everything. I don't call an 800-number and speak to a stranger. I speak to Ehsan, and he knows who I am, who my staff are, and what we're trying to accomplish. It's a partner rather than a transaction
Julie Bylow profile photo

Feature Rating Comparison

Email & Online Marketing

Makesbridge
7.7
WYSIWYG email editor
Makesbridge
6.9
Dynamic content
Makesbridge
8.0
Ability to test dynamic content
Makesbridge
8.0
Landing pages
Makesbridge
7.0
A/B testing
Makesbridge
8.4
Mobile optimization
Makesbridge
7.9
Email deliverability
Makesbridge
8.2
List management
Makesbridge
7.2
Triggered drip sequences
Makesbridge
8.2

Lead Management

Makesbridge
8.1
Lead nurturing
Makesbridge
8.2
Lead scoring and grading
Makesbridge
7.6
Data quality management
Makesbridge
8.2
Automated sales alerts and tasks
Makesbridge
8.2

Campaign Management

Makesbridge
8.1
Calendaring
Makesbridge
7.7
Event/webinar marketing
Makesbridge
8.4

Social Media Marketing

Makesbridge
8.8
Social sharing and campaigns
Makesbridge
8.5
Social profile integration
Makesbridge
9.1

Reporting & Analytics

Makesbridge
8.0
Dashboards
Makesbridge
7.6
Standard reports
Makesbridge
8.4
Custom reports
Makesbridge
8.1

Platform & Infrastructure

Makesbridge
7.6
API
Makesbridge
7.1
Role-based workflow & approvals
Makesbridge
8.1
Customizability
Makesbridge
7.2
Integration with Salesforce.com
Makesbridge
8.2

Pros

  • Great support and fast response from their support team. Anytime I have a question, they always go above and beyond and make sure everything is taken care of.
  • Platform is easy to use once familiar with it. A lot of functions that we can play with.
  • Autobots are awesome to tell us who our emails and website are engaging.
Cymon Tan profile photo

Cons

  • Some difficulty in navigating through the templates, more tools and user friendly ways for creating an e-campaign.
  • HTML Part: I not sure why but the wording and color always change or is different after using the HTML editor. The words are not arranged in accordance and do not all tie together. I have to use another way to generate the HTML and paste it in makesbridge. Maybe they can check into this.
  • The numbers showing each data [point] you have uploaded is not a tally. It will not automatically change and we don't know how much data is left. We;re not sure how much data we have selected.
  • Cannot amend the leads directly in the platform.
Cymon Tan profile photo

Likelihood to Renew

Makesbridge9.1
Based on 2 answers
Support and price
Michelle Rogers profile photo

Usability

Makesbridge8.8
Based on 2 answers
Support and Price
Michelle Rogers profile photo

Reliability and Availability

Makesbridge9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
No photo available

Performance

Makesbridge9.1
Based on 1 answer
Best tech support in the software industry.
No photo available

Support

Makesbridge8.2
Based on 2 answers
Ehsan has provided incredible training, making sure my team understood the application. And if at any point you have questions, or need help, they're immediately available. It's like having fractional marketing FTE's on call.
Julie Bylow profile photo

Alternatives Considered

Good support that makes me feel comfortable talking with them and trying their service
Cymon Tan profile photo

Return on Investment

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan profile photo

Pricing Details

Makesbridge

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Makesbridge Editions & Modules
Makesbridge
Edition
Pay As You Go
1
Mini
$292
SMB
$752
MKS PRO
$1503
Enterprise
$5004
Engage
$1,5005
1. Custom Pricing
2. per month (1 account)
3. per month (5 accounts)
4. per month (10 accounts)
5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.